Associate Director, Medical Affairs Operations
About The Position
The Associate Director, Medical Affairs Operations reports to the Senior Director and serves as a strategic and operational partner to Medical Affairs leadership. The role aligns priorities, supports decision-making, and drives execution by connecting departmental strategy, planning, governance, budgets, and executive communications with core Medical Operations activities. These activities support Medical Directors, Evidence Generation, Scientific Communications, Expanded Access Programs (EAPs), and high-visibility medical events. The position partners across Medical Affairs, Commercial, Patient Advocacy, Clinical Development, Market Access, Legal, and Compliance to strengthen cross-functional alignment, accountability, scientific integrity, and scalable global operations. The role supports annual strategic and operational planning, governance and leadership meetings, external research operations, medical events, compliance and transparency reporting, executive communications, digital infrastructure, and process improvement. It builds scalable operating processes and SOPs to support audit readiness and global commercial launch alignment.
Responsibilities
- Partner with Medical Affairs leadership on annual strategic and operational planning, translating clinical and scientific priorities into integrated plans, budgets, milestones, and corporate measures of success.
- Surface resource trade-offs, dependencies, and risk-mitigation strategies to support timely leadership decisions.
- Manage the leadership operating cadence, prepare executive meeting agendas, facilitate planning sessions, and track decisions and action-item ownership.
- Coordinate high-priority cross-functional initiatives, address execution barriers, and escalate issues requiring leadership direction.
- Manage external research operations end-to-end, including Investigator-Initiated Studies (IIS) and collaborative research committee oversight, stakeholder alignment, communications, contracts, budgets, tracking, and study close-out.
- Coordinate Medical Affairs events, including advisory boards, major medical congresses, all-hands meetings, internal training, and strategic workshops.
- Maintain the integrated global medical calendar and oversee executive presentation materials and tracking dashboards using PowerPoint, Smartsheet, and related systems.
- Oversee and report Healthcare Professional (HCP) spend tracking, ensuring data accuracy, transparency, and alignment with corporate policies, aggregate spend requirements, and applicable global regulations.
- Validate and track vendor invoicing for completed medical services.
- Develop monthly Medical Affairs dashboards, quarterly business reviews (QBRs), and high-level briefings for Executive Leadership Team (ELT) and Senior Leadership Team (SLT) discussions.
- Synthesize operational progress, clinical study milestones, budget performance, and decision requests for leadership discussions.
- Implement and maintain departmental collaboration platforms, document repositories, and Medical Affairs SharePoint sites for centralized budgets and medical resources.
- Streamline and coordinate medical and scientific publication workflows within available document management systems.
- Build, implement, and maintain scalable operating processes and Standard Operating Procedures (SOPs) supporting audit readiness and global commercial launch alignment.
- Identify and execute technology enhancements, train internal stakeholders, and drive continuous improvement to strengthen operational transparency.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
