Associate Director, Managed Services

CommerceIQ

1d•$122,400 - $150,000•Remote

About The Position

CommerceIQ is seeking a strong Associate Director, Retail Media (Search) specializing in Search Advertising to plan strategies and manage search advertising campaigns for their enterprise customers. The goal of this role is to help customers achieve profitable revenue growth using the CommerceIQ platform by managing their advertising budgets across platforms such as Amazon, Walmart, and others. This is a hands-on role in planning, executing, and optimizing paid search campaigns while continuously identifying opportunities for growth and improvement. This is a results-driven role requiring expertise in ecommerce advertising, strong analytical skills, and a proactive approach to campaign management. The Associate Director will lead and manage a small team of 1-2 direct reports. This is a remote role in the U.S. with a strong preference given to candidates located on the East Coast.

Requirements

Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field
5+ total years of professional work experience
3+ years experience in running media and advertising engagement with customers, in a consulting/agency role
Experience in managing ecommerce marketing budgets (specifically on Amazon, Walmart, Kroger, Instacart) at well-respected agencies for large enterprise brands, or experience at a large enterprise brand
Experience managing marketplaces search ad budgets in the multi-million dollar range
Well versed in Bid and Budget management, content optimization, and promotion planning
An analytical approach to problem-solving with advanced Excel skills
Project management experience and ability to anticipate and mitigate risks
Proven experience in working with VP, SVP, and C-level executives of enterprise-level companies
Excellent presentation and communication skills including both oral and written.

Responsibilities

Deeply understand customer goals and business needs, then build and manage a joint success plan that maps CommerceIQ's platform capabilities to measurable outcomes.
Develop competitive strategies that align with customer goals, considering the strengths of the retailer, how search will integrate with other channels, and the impact to the overall business.
Manage end-to-end execution of advertising campaigns on platforms such as Amazon, Walmart, and other marketplaces.
Drive measurable improvement in customer KPIs — including ROAS, CPCs, and total sales, and consistently demonstrate the ROI of CommerceIQ’s platform throughout the engagement.
Analyze campaign performance data to identify trends, insights, and actionable recommendations.
Become a deep expert on the CommerceIQ platform — including its AI-powered automation and agentic AI capabilities — and guide customers in fully leveraging these tools to drive campaign performance at scale.
Manage and mentor a team of 1-2 direct reports, providing coaching, setting clear performance expectations, and fostering their professional growth.