Associate Director - LVA Strategy and Innovation

Eli Lilly and CompanyUs, IN
Onsite

About The Position

The Associate Director - LVA Strategy and Innovation role at Lilly is crucial for advancing the company's mission to help more people get better, faster, by eliminating barriers to access and affordability of medicines. This position is part of the Lilly Value & Access (LVA) organization, specifically within the LVA Innovation and Operations team. This team is responsible for developing and implementing transformation roadmaps for new capabilities, focusing on innovation, consumer experience, and the data and technology foundation of LVA. The goal is to grow Lilly's direct business with end customers, accelerate learning, enable data-driven decisions, and foster a consumer-centric mindset across the LVA organization. The role requires a passionate, honorable, agile learner who is accountable and adaptable, with demonstrated skills in leading without authority, cross-functional collaboration, communication, influence, compliance, problem-solving, and trust-building. The position reports to the Sr. Director – LVA Consumer Experience on the LVA Innovation – Capabilities and Operations Team.

Requirements

  • Bachelor's degree with 3 years of Marketing, PRA, Finance, Data Analytics or Pharma industry experiences, or MBA with 1 years experience, or Advanced doctoral degree (e.g., PharmD, M.D., Ph.D.).
  • Qualified applicants must be authorized to work in the United States on a full-time basis.
  • Demonstrated skills in leading without authority.
  • Demonstrated skills in working across multi-functional teams.
  • Demonstrated skills in written and verbal communication.
  • Demonstrated skills in collaboration/teamwork.
  • Demonstrated skills in influence.
  • Demonstrated skills in compliance.
  • Demonstrated skills in solving problems.
  • Demonstrated skills in building trust.

Nice To Haves

  • At least 3 years of marketing/industry experience, preferably consumer marketing.
  • Demonstrated leadership, collaboration, and influence skills.
  • Market access expertise; relevant experience in payer marketing and/or LVA.
  • Experience building and acting on behavioral economic principles.
  • Experience championing meaningful innovation.
  • Experience working with internal and external partners to advance or deploy capabilities.
  • Experience embracing measurement and analytics.
  • Market research experience.
  • Experience working through ambiguity to drive deliverables.
  • Strong communication skills and ability to simplify complexity.
  • Entrepreneurial mindset.

Responsibilities

  • Accelerate innovation execution across LVA’s priority capabilities: consumer experience, business model innovation, and improving its data and technology foundation.
  • Maintain a strong internal and external focus to identify new solutions for evolving consumer and stakeholder challenges, aligning with brand priorities.
  • Find ways to improve LVA’s internal processes through AI and other technological efficiencies.
  • Play an agile role on the team, flexing to support Strategy and Innovation initiatives across pillars as needed based on business need.
  • Assist in the development of strategy and roadmap for LVA consumer experience.
  • Build infrastructure for consumer experience listening mechanisms to understand consumers’ lived experiences with Lilly medicines and disease states.
  • Partner to develop a data ecosystem to understand and predict consumer experience with Lilly medicines and services.
  • Lead projects to pilot consumer experience improvement opportunities and help scale successful pilots into core capabilities.
  • Engage with brands and other stakeholders to understand their priorities and mutual areas of interest to improve consumer experience.
  • Measure, assess, and refine processes for pilots and other key initiatives.
  • Partner across Lilly USA to support business model innovation to address challenges for patients and other stakeholders.
  • Demonstrate knowledge of Lilly’s and LVA’s vision, mission, business strategies/goals, products, pipeline, and supply chain.
  • Understand the broad range of stakeholders and their roles, as well as Lilly’s resources and compliance requirements.
  • Display knowledge of Lilly’s competitors, including marketplace strategies, products, and pipeline.
  • Continuously seek opportunities to improve Lilly’s people, systems, and processes by identifying, testing, measuring, codifying, and sharing key learnings.
  • Maintain an external focus to understand shifting industry dynamics, consumer behaviors, challenges, and emerging vendors/technologies to proactively source potential partnership opportunities.
  • Partner with LVA stakeholders to understand internal challenges, identify opportunities for efficiencies via AI integration, and facilitate collaboration with Tech@Lilly to implement key AI initiatives.
  • Champion a learn-it-all mindset to drive effective and compliant AI adoption across LVA to improve internal processes.

Benefits

  • company bonus (depending, in part, on company and individual performance)
  • company-sponsored 401(k)
  • pension
  • vacation benefits
  • eligibility for medical, dental, vision and prescription drug benefits
  • flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
  • life insurance and death benefits
  • certain time off and leave of absence benefits
  • well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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