Associate Director, Lab Operations (LCMS Regulated Bioanalysis)
IQVIA•Ithaca, NY
•$89,000 - $206,700•Onsite
About The Position
Manage a team of laboratory staff across a large department, ensuring laboratory testing is performed in accordance with GLP regulations. Drive productivity, metrics, quality, and cross-functional delivery to support operational success in regulated LCMS bioanalysis.
Requirements
- Bachelor's Degree or equivalent combination of education and experience
- 8 years' experience in regulated environment
- 5 years of line management experience
- Regulated bioanalytical LCMS experience with strong technical understanding of operations and methods
- In depth knowledge of GLP testing procedures and applicable laboratory testing regulations, including QA/QC principles and company-specific program requirements
- Other Equivalent combination of education, training, and experience may be accepted in lieu of degree
Nice To Haves
- Strong leadership, supervision, and coaching skills with a focus on operational excellence and team development
- Ability to assess and prioritize multiple tasks, projects, and demands while maintaining effective working relationships with coworkers, managers, and clients
- Effective communication and presentation skills to influence at various levels of the business, including senior leadership
Responsibilities
- Manage and direct daily activities of assigned laboratory work group(s) through delegation, technical training, and work supervision
- Screen, plan, prioritize, and assign workload, tasks, and projects to meet operational objectives
- Partner with leadership to develop performance standards and establish relevant metrics to drive departmental success
- Hire, train, develop, and manage performance of staff in accordance with organizational policies and applicable regulations
- Identify and drive opportunities for cost savings and revenue, contributing to budget planning for consumables, instrumentation, and resourcing needs
- Serve as an escalation point to resolve operational, quality, safety, and supply chain challenges across multiple departments
- Drive CAPA closure, quality incident oversight, root cause analysis, and continuous improvement to strengthen compliance and performance
Benefits
- Integrated benefits programs and resources to take care of employees' physical, mental and emotional, financial and social well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
