Associate Director, Lab Operations (LCMS Regulated Bioanalysis)
IQVIA•Ithaca, NY
•Onsite
About The Position
Manage a team of laboratory staff across a large department, ensuring laboratory testing is performed in accordance with GLP regulations. Drive productivity, metrics, quality, and cross-functional delivery to support operational success in regulated LCMS bioanalysis.
Requirements
- Bachelor's Degree or equivalent combination of education and experience
- 8 years' experience in regulated environment
- 5 years of line management experience
- Regulated bioanalytical LCMS experience with strong technical understanding of operations and methods
- In depth knowledge of GLP testing procedures and applicable laboratory testing regulations, including QA/QC principles and company-specific program requirements
- Other Equivalent combination of education, training, and experience may be accepted in lieu of degree
Nice To Haves
- Strong leadership, supervision, and coaching skills with a focus on operational excellence and team development
- Ability to assess and prioritize multiple tasks, projects, and demands while maintaining effective working relationships with coworkers, managers, and clients
- Effective communication and presentation skills to influence at various levels of the business, including senior leadership
Responsibilities
- Manage and direct daily activities of assigned laboratory work group(s) through delegation, technical training, and work supervision
- Screen, plan, prioritize, and assign workload, tasks, and projects to meet operational objectives
- Partner with leadership to develop performance standards and establish relevant metrics to drive departmental success
- Hire, train, develop, and manage performance of staff in accordance with organizational policies and applicable regulations
- Identify and drive opportunities for cost savings and revenue, contributing to budget planning for consumables, instrumentation, and resourcing needs
- Serve as an escalation point to resolve operational, quality, safety, and supply chain challenges across multiple departments
- Drive CAPA closure, quality incident oversight, root cause analysis, and continuous improvement to strengthen compliance and performance
Benefits
- Integrated benefits programs and resources to take care of employees' physical, mental and emotional, financial and social well-being
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
