Kidney Field Training Associate Director

Vertex Inc.•Boston, MA

8d•$157,000 - $235,600•Hybrid

About The Position

The Associate Director, Kidney Training & Development is a strategic leadership role responsible for designing and leading capability-building initiatives that support the success of the Kidney business at Vertex. This position oversees more than traditional training and development activities and plays a critical role in advancing leadership development, organizational effectiveness, and field readiness. In addition, this role serves as the primary training lead for our customer engagement liaison team. The Associate Director partners closely with Commercial, Medical, Market Access, HR, Compliance, and other key stakeholders to build a high-performing, customer-centric, and compliant organization.

Requirements

Strong knowledge of adult learning principles, training strategy, and capability development
Demonstrated expertise in leadership development and building leader effectiveness programs
Strong understanding of customer engagement models and the capabilities required for successful field execution
Ability to translate business strategy into practical, high-impact learning solutions
Excellent facilitation, presentation, and communication skills
Strong stakeholder management and ability to influence across a matrixed organization
Experience leading cross-functional initiatives and managing competing priorities
Strong business acumen and strategic thinking skills
Ability to analyze data and use insights to drive decision-making and continuous improvement
Knowledge of compliance considerations within the pharmaceutical, biotech, or healthcare industry
High degree of collaboration, adaptability, and execution focus
Bachelor’s degree required
5+ years of pharmaceutical/biotech experience, including 3+ years in commercial training, field leadership, or learning & development roles
Proven success designing and facilitating training programs for field sales and leadership audiences in a pre-launch or launch environment
Demonstrated ability to develop both scientific and skills-based content that drives field engagement and performance
Strong collaboration and influence skills, with experience partnering across Marketing, Medical, Market Access, and Compliance functions
Exceptional written, verbal, and presentation communication skills
Skilled project manager, capable of managing multiple complex initiatives simultaneously while maintaining attention to detail
Strong business acumen with experience in vendor management, budgeting, and contract oversight
Proven ability to motivate and engage adult learners through facilitation and coaching excellence
Proficiency in Microsoft Office, LMS platforms, and digital learning tools
Ability to work both independently and collaboratively in a fast-paced, evolving launch environment
Domestic travel as needed

Nice To Haves

Master’s or MBA preferred
Experience in developing leadership development programs, is preferred
Experience in rare disease, nephrology, or immunology preferred

Responsibilities

Design, implement, and manage comprehensive training programs for the Kidney BU Field teams focused on unbranded education, product launch readiness, product launch and continuous upskilling
Serve as the primary training lead for the customer engagement liaison team
Advance leadership development and organizational effectiveness
Drive capability-building initiatives across the business
Partner cross-functionally with Marketing, Medical Affairs, Market Access, and Compliance to ensure alignment, accuracy, and relevance of training content and delivery
Develop content and workshops that drive confident articulation of disease state, therapeutic rationale, and engagement model in compliant ways
Collaborate with external vendors to manage instructional design, content development, and logistics for major training initiatives
Leverage adult learning principles to deliver innovative, engaging learning experiences across modalities (live, virtual, digital, peer-led)
Serve as a strategic thought partner to BU and field leadership, providing insight into field learning needs, knowledge gaps, and performance trends
Manage the training development process including vendor selection, contracts, budget, and timelines
Ensure all training content and delivery adhere to Vertex standards and are compliant with legal, regulatory, and medical guidance
Continuously identify and implement new approaches to enhance the effectiveness, scalability, and learner experience of training programs
Perform other duties as needed