Associate Director, Internal Communications, Advancement Communications
About The Position
Boston University Advancement is seeking an Associate Director of Internal Communications to lead its internal communications program. This role is responsible for developing and executing strategies that promote clear, engaging, and consistent communication across the division, shaping how information, strategy, and culture are shared. The Associate Director will manage the internal communications calendar, create content for the Staff Hub and division-wide newsletter, and support executive communications. The ideal candidate has experience in internal communications strategy, content management across multiple platforms, and is comfortable with executive messaging, digital content production, and workflow coordination. Experience in higher education or advancement is a plus but not required.
Requirements
- Experience developing internal communications strategies.
- Experience managing content across multiple platforms in a dynamic, collaborative environment.
- Comfortable writing executive messages.
- Comfortable producing digital content.
- Comfortable managing editorial calendars.
- Comfortable coordinating communications workflows.
- Demonstrated ability to learn new organizations and audiences.
Nice To Haves
- Experience in higher education or advancement.
Responsibilities
- Develop, implement, and evolve Advancement's internal communications strategy and program.
- Develop and maintain a strategic communications calendar and editorial governance standards.
- Monitor emerging tools, platforms, and best practices in internal communications and digital engagement.
- Develop and maintain reusable messaging frameworks, templates, editorial standards, and communications resources.
- Measure the effectiveness of internal communications through analytics, staff feedback, and engagement metrics.
- Lead the planning, development, and management of internal communications content.
- Lead content strategy and day-to-day management of the Staff Hub.
- Create, manage, and continuously enhance a recurring internal newsletter.
- Draft and refine staff-facing materials supporting All Hands meetings and other division-wide communications.
- Support the Managing Director in communicating the Senior Vice President's strategic vision, priorities, and key messages.
- Partner with teams across Advancement to communicate initiatives, processes, resources, and organizational updates.
- Develop communication strategies that help staff understand and navigate organizational initiatives, operational changes, and new programs.
- Build trusted partnerships across Advancement to understand evolving communication needs and gather feedback.
- Serve as a strategic communications partner to Advancement teams.
- Collaborate with the Managing Director to ensure Advancement's internal communications align with University-wide messaging.
- Support the execution of Advancement's internal crisis and incident communications protocols.
- Translate University-level guidance and crisis communications into clear, audience-appropriate messaging for Advancement staff.
- Perform related duties and responsibilities as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
