Associate Director Innovation Strategy
About The Position
The Associate Director Innovation Strategy leads process discovery, solution definition, and coordinated implementation for Enterprise Innovation initiatives. The role works directly with business teams to understand current operations, identify improvement opportunities, define future-state processes, and translate business requirements into actionable direction for technical and implementation resources. Serving as a bridge between business operations and solution delivery, the Associate Director ensures that appropriate problems are addressed, requirements are clearly defined, solutions are validated against business needs, and improvements are successfully implemented and adopted.
Requirements
- At least 7 years of progressively responsible experience in process improvement, business analysis, digital product development, technology implementation, project management, or related fields.
- Demonstrated experience documenting business processes, defining future-state workflows, developing requirements, and coordinating cross-functional implementation initiatives.
- Strong ability to translate between business and technical audiences and manage initiatives involving multiple stakeholders, departments, and disciplines.
- Valid driver's license.
Nice To Haves
- Experience with digital solutions, data and analytics, automation, artificial intelligence, web applications, or related technologies.
Responsibilities
- Lead process improvement discovery to understand current workflows, identify inefficiencies, clarify business needs, and uncover opportunities for innovation.
- Facilitate the development of improved processes and future-state workflows with business leaders, process owners, and subject-matter experts.
- Translate business needs and process improvement objectives into functional and technical requirements, user expectations, and acceptance criteria.
- Collaborate with Enterprise Innovation leadership and technical resources to evaluate solution approaches and determine implementation strategies.
- Coordinate initiatives through discovery, design, development, testing, implementation, and adoption, keeping them aligned with business objectives.
- Serve as a liaison among business service lines, leadership, IT, developers, vendors, and other implementation resources.
- Coordinate the development and implementation of digital products, applications, websites, automation, AI-enabled solutions, and other enterprise capabilities.
- Establish measurable success criteria and validate proposed and implemented solutions against business requirements, user needs, and expected outcomes.
- Lead user acceptance testing, implementation readiness, documentation, training, and adoption activities for successful deployment.
- Develop reusable processes, frameworks, requirements, standards, and implementation practices for use across operating companies.
- Evaluate implemented solutions and business processes to identify opportunities for continued improvement, optimization, and broader application.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
