Associate Director, Human Resources

Associated Students Inc., CSUF•Fullerton, CA

49d•$41,352 - $94,404•Onsite

About The Position

The Associate Director of Human Resources serves as a strategic and operational HR leader responsible for advancing talent acquisition, employee engagement, performance management, employee relations, and HR initiatives that support organizational objectives. This position provides leadership for key HR initiatives, supports and promotes a continued positive workplace culture, ensures compliance with employment laws and regulations, and serves as a mentor and resource to leaders, employees and HR staff.

Requirements

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field or equivalent combination of education and experience.
SPHR or equivalent senior-level HR certification.
Minimum of 10 years in a leadership, supervisory, or management-level HR role.
10+ years of progressive experience in: Employee relations and workplace investigations.
Managing organization-wide compensation and classification.
Leading performance management programs.
Full-cycle recruitment and talent acquisition.
Benefits administration as primary administrator.
Complex leaves management and knowledge of state (CA) and federal laws.
Expert-level knowledge of principles and practices of human resources management, including employee relations, performance management, recruitment, compensation, benefits, leave administration, and organizational development.
Expert-level knowledge of federal, state, and local employment laws and regulations, including FLSA, FMLA, CFRA, ADA, EEO, OSHA, COBRA, HIPAA, and applicable wage and hour laws.
Strong knowledge of best practices in recruitment, screening, and selection in a regulated environment.
Highly skilled in use of Human Resources Information Systems (HRIS), applicant tracking systems (ATS).
Expert-level knowledge of best practices in workplace investigations and employee relations resolution.
Strong ability to interpret and apply complex employment laws, regulations, and organizational policies.
Identify, assess, and resolve employee relations concerns in a fair, consistent, and legally compliant manner.
Demonstrated ability to exercise sound judgment and maintain confidentiality when handling sensitive employee and organizational matters.
Ability to prioritize competing demands while maintaining a high level of accuracy and responsiveness.
Ability to work independently and exercise a high degree of initiative and professional judgment.
Ability to support organizational goals through strategic and operational human resources leadership.
Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals and objectives.
Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or innovative programs/processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
Demonstrates an understanding of underlying organizational issues.
Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals in a diverse community.
Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook.

Nice To Haves

Experience managing Defined Benefit Plan, such as CalPERS
Certified Benefits Professional (CBP)
Certified Compensation Professional (CPP)
Working knowledge, principles, and practices of office management/systems within a higher education environment

Responsibilities

Lead full-cycle recruitment efforts for staff positions.
Partner with hiring managers to identify staffing needs.
Develop effective recruitment strategies, manage screening, interviewing, selection activities, offers, onboarding.
Weave and support diversity, equity, inclusion initiatives within the recruitment process.
Drive organization-wide performance management and annual performance review process.
Guide managers in goal setting, employee coaching, performance evaluations, and development planning.
Assist leaders in addressing performance concerns and implementing performance improvement plans.
Serve as a trusted advisor to managers and employees on employee relations matters.
Investigate and resolve workplace complaints, conflicts, and policy violations including inquiry, writing investigation strategy, interviewing, case report.
Provide recommendations regarding corrective action, disciplinary measures, and employment decisions.
Administer and oversee employee benefits programs, including medical, dental, vision, life insurance, retirement, and voluntary benefit offerings. Serve as the primary resource for complex benefits issues. Partner with benefit vendors to ensure effective program administration.
Manage comprehensive annual open enrollment process; planning and implementation, updates in HRIS, communications.
Manage leaves of all types (FMLA, CFRA, PDL, etc.) including the interactive process. Ensure compliance with all applicable federal and state leave regulations. Guide managers and employees through leave and accommodation processes and return-to-work procedures.
Support the organization’s employee engagement strategy to strengthen employee satisfaction, retention, productivity, and workplace culture.
Develop and manage employee recognition and appreciation programs.
Establish and monitor employee feedback mechanisms to promote continuous improvement.
Plan, coordinate, and oversee employee engagement events, recognition programs, wellness initiatives, and company celebrations. Coordinate logistics, communications, budgets, and vendor relationships for HR-sponsored events.
Support strategic HR initiatives to improve organizational effectiveness and employee experience. Participate in workforce planning, succession planning, organizational development, and change management initiatives.
Manage special projects related to HR systems, process improvements, compliance, and organizational growth as needed.
Analyze HR metrics and prepare reports to support executive and management decision-making.
Manage workplace injury reporting, incident investigations, and corrective action efforts.
Monitor workers' compensation claims and facilitate return-to-work programs.
Provide leadership, guidance, and mentorship to HR team members.
Foster collaboration, accountability, and continuous improvement within the HR team.