Associate Director for Residence Life

ETSU•Johnson City, TN

3d•Onsite

About The Position

The Associate Directors of Residential Experience are full-time, 12-month professional staff members, providing leadership and long-term planning for a residential area between 1,500 and 2,500 students, focused on either first-year students or returning residential students. The Associate Directors supervise between 2-3 full-time, 12-month, professional staff members, and oversees supervision of graduate and undergraduate staff members supervised at the Area Coordinator level.

Requirements

Master’s degree in higher education administration, student development, social work, counseling, or a related field and four (4) or more years of relevant experience at the professional, full-time level.
OR Five years of work experience with a social services program.
OR A combination of education and work experience.
Successful completion of a background check required as a condition of employment.
Knowledge of housing and university policies and procedures.
Knowledge of student development theories.
Knowledge of crisis intervention procedures.
Demonstrated ability to organize and prioritize multiple and detailed tasks.
Skill in strategic planning and data-driven decision making.
Skill in leading diverse teams and supporting diverse student communities.
Demonstrated understanding of student conduct policies and procedures.
Strong interpersonal and communication skills.
Friendly, welcoming, positive, and a team player.
Ability to effectively complete the various components of the Assistant Director position, including the following physical requirements: Visually access the community, surroundings, and situations that occur spontaneously and respond appropriately. Verbally communicate with staff, residents, and supervisors in casual and crisis interactions. Use and operate keys/access cards, elevators, phones, and computer systems. Access and respond to situations where they occur (i.e. inside student rooms, bathrooms, hallways, stairwells, elevators, and building lobbies).

Nice To Haves

Experience in residence life, residential education, housing operations, or student development within a higher education setting.
Demonstrated ability to supervise professional staff and support their growth through coaching and feedback.
Strong organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Provide leadership and long-term planning for a residential area between 1,500 and 2,500 students.
Supervise between 2-3 full-time, 12-month, professional staff members.
Oversee supervision of graduate and undergraduate staff members supervised at the Area Coordinator level.
Manage budgets and perform budget analysis.
Handle student conduct matters from a developmental perspective.
Effectively communicate and facilitate conversations with a variety of persons, including students, faculty, staff, parents, and outside constituents.
Learn and effectively assimilate new technologies, hardware, and software into daily functions.
Contribute to the ETSU mission and vision and live the ETSU values.