Associate Director, Financial Aid Systems - Search Firm

The Beach•Long Beach, CA

18h•Onsite

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Job Summary The Associate Director of Financial Aid Systems is responsible for overseeing the CMS (Oracle/Peoplesoft) Student Administration Financial Aid Module and the fiscal operations of a comprehensive student financial aid delivery system that administers more than $340 million annually. This role provides strategic leadership in the effective use of existing systems and the implementation of new technologies to ensure high-quality service delivery. The Associate Director leads process improvement initiatives to enhance operational efficiency and effectiveness, applies project management best practices to advance departmental objectives, and oversees required statistical, financial, and compliance reporting. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Requirements

Equivalent to a bachelor's degree in a related field (education, business, social sciences) and a minimum of three years of related experience required.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Nice To Haves

Master's degree preferred.
Minimum of five years of related experience is strongly desired.

Responsibilities

Provide leadership and strategic direction for the PeopleSoft Student Administration Financial Aid Module, including the development, optimization, and implementation of automated processes and technologies to improve operational efficiency.
Ensure the timely and accurate delivery of financial aid to students during critical processing periods throughout the academic year.
Manage the financial aid systems team, ensuring effective coordination, planning, and oversight of workflows to support accurate system configuration and annual processing activities.
Identify and recommend enhancements to operational practices and promote ongoing staff professional development.
Manage and coordinate required financial aid data reporting activities in compliance with federal, state, and system-wide requirements.