Associate Director, Finance Operations - Gap

Adelphi Group•Los Angeles, CA

6d•$95,000 - $115,000•Hybrid

About The Position

OMD is seeking an Associate Director, Finance Operations to support a high-profile, fast-paced retail client portfolio. This client-facing role oversees the financial operations of media campaigns, including budget management, campaign actualization, billing, reconciliation, and financial reporting. The position works closely with Media Investment, Planning, Finance, Project Management, and offshore teams to promote operational consistency, financial accountability, and timely execution. The successful candidate will understand the intersection of media investment and finance and translate complex financial data into actionable insights. The role includes overseeing campaign financial data and monthly close, monitoring budgets and billing, leading campaign actualization and media clearing processes, and resolving discrepancies with internal teams and media partners. It also maintains financial reporting systems and deliverables, supports teams with process and system inquiries, improves workflows and documentation, and coordinates priorities and communications across stakeholders. Omnicom’s policy requires employees to work in the office at least three days per week, subject to local law and any additional direction from the agency or manager.

Requirements

At least 5 years of experience in media finance, media operations, or financial management within a large media agency environment.
Bachelor’s degree in Finance, Marketing, Business, or a related field, or equivalent professional experience.
Hands-on Prisma experience, including navigating and monitoring campaign investment data, identifying discrepancies, and working with Investment teams on adjustments.
Working knowledge of MediaOcean and familiarity with media billing and financial tracking processes.
Experience using Tableau or similar business intelligence platforms to access dashboards, analyze data, and monitor campaign performance; dashboard development is not required.
Advanced Microsoft Excel skills, including managing, analyzing, and reconciling large datasets.
Strong understanding of media investment and campaign financial processes across digital and traditional media channels.
Exceptional attention to detail and commitment to financial accuracy and data integrity.
Ability to troubleshoot discrepancies, identify root causes, and develop practical solutions.
Strong project management and organizational skills, including prioritizing multiple deliverables and meeting tight deadlines.
Excellent communication and interpersonal skills and ability to collaborate across cross-functional and offshore teams.
Ability to work in a fast-paced environment with evolving priorities, changing media plans, and complex client requirements.
Proactive, solutions-oriented approach and ability to work independently, exercise sound judgment, and escalate issues appropriately.

Responsibilities

Oversee aggregation, validation, and quality assurance of campaign budget data across media channels and financial reporting.
Monitor campaign budgets, actualization, and billing to align planned investment, in-platform delivery, reported actuals, and client billing.
Manage monthly financial close and ensure campaign actuals are reconciled and reported according to client fiscal calendars and billing requirements.
Partner with Finance, Investment, and Reconciliation teams to identify and resolve discrepancies and maintain accurate campaign reporting.
Provide financial oversight and strategic insight to support client and agency business decisions.
Monitor media and fee billing and invoicing timelines, identify potential delays, and escalate issues.
Lead recurring campaign actualization and media clearing meetings across Investment, Media Reconciliation, Finance, and offshore teams.
Oversee clearing of outstanding media campaigns to support timely reconciliation, compliance, and payment to media partners.
Monitor campaign delivery and financial data in Prisma with investment teams and identify discrepancies or issues requiring action.
Reconcile vendor invoices against media delivery, campaign actuals, and internal financial records.
Monitor payment timelines and manage outstanding vendor discrepancies, particularly for strategic media partners.
Coordinate with offshore teams on campaign actualization, issue resolution, and workstream execution.
Maintain and use Prisma, MediaOcean, DDS, Tableau, and internal budget tracking platforms for campaign reporting.
Use Tableau dashboards and other reporting tools to validate in-platform investment data against internal reports and month-end close documentation.
Maintain campaign tracking and reporting deliverables, including Proof of Performance, monthly budget tracking, and recurring financial status updates.
Serve as a primary contact for finance-related systems and process inquiries, providing guidance and troubleshooting support.
Drive adoption of financial processes, operational guidelines, and best practices across account teams.
Identify opportunities to improve workflows, reporting accuracy, and operational efficiency.
Develop and communicate financial guidelines, templates, and process documentation.
Build working relationships across Media Planning, Integrated Investment, Finance, Media Reconciliation, Project Management, and offshore teams.
Coordinate cross-functional communication, accountability, and resolution of financial and operational issues.
Partner with account leadership and stakeholders to set priorities, manage deadlines, and maintain client-facing deliverables.
Communicate financial updates, risks, and outstanding issues to internal leadership and client stakeholders as appropriate.
Provide expertise on media finance processes, operational best practices, and client-specific requirements.
Support new financial processes and initiatives and help teams navigate change and resolve challenges.