Associate Director, Enterprise Risk and Insurance Programs

The University of Arizona•Tucson, AZ

6d•Onsite

About The Position

Reporting to the Chief Risk Officer, the Manager of Enterprise Risk and Insurance Programs leads the University's enterprise risk management, insurance, and claims administration functions, including supervision of professional staff and oversight of institutional insurance programs. The position develops and advances enterprise risk management processes that identify, assess, monitor, and report strategic, operational, financial, compliance, and reputational risks across the University. Serving as a trusted advisor to university leadership, departments, insurers, brokers, and external partners, the Manager provides expertise in risk mitigation, insurance strategy, contractual risk transfer, and loss prevention. The role promotes a culture of risk awareness, resilience, and risk-informed decision-making in support of the University's mission and strategic objectives. Visa sponsorship is not available for this position.

Requirements

Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Minimum of 5 years of related work experience, including 2 years of managerial experience, or equivalent combination of education and work experience.
Knowledge of enterprise risk management and insurance programs.
Skill in claims administration and insurance coverage analysis.
Skill in risk, loss, and data analysis and reporting.
Strong communication and stakeholder relationship management skills.
Ability to assess risks and develop effective mitigation strategies.
Ability to adapt to evolving responsibilities and support ongoing development of risk management processes, procedures and programs.
Demonstrated ability to work independently while supporting departmental and institutional objectives.

Nice To Haves

Familiarity with reviewing Certificates of Insurance (COIs) and understanding vendor insurance requirements is strongly preferred.
Experience supporting risk management programs, safety initiatives, or compliance-related functions in a higher education or similar environment preferred.
Proficiency with Microsoft Office Suite and ability to leverage data analytics, dashboards, and software platforms such as Origami Risk to support risk assessment, claims management, and reporting activities.

Responsibilities

Directs the administration of the University's insurance programs, including property, liability, worker's compensation, and other risk financing mechanisms, ensuring appropriate coverage and alignment with institutional risk management objectives.
Oversees the management of insurance claims from initial reporting through resolution, including investigation, documentation, claim analysis, coordination with insurers, brokers, third-party administrators, legal counsel, and state claims representatives, as applicable.
Provides guidance and consultation to university departments on insurance coverage, claims procedures, loss reporting, and risk mitigation strategies.
Monitors claims trends and loss data to identify emerging risks, evaluate loss exposures, and recommend risk mitigation and loss prevention strategies that strengthen the University's insurance and risk management programs.
Provides strategic coordination and oversight of the University's enterprise risk management (ERM) program by partnering with stakeholders to identify, assess, monitor, and communicate enterprise risks that may impact institutional objectives.
Manages the institutional risk register and collaborates with university leaders and departments to evaluate strategic, operational, financial, compliance, and reputational risks, while developing and monitoring appropriate mitigation strategies and controls.
Develops ERM reports, dashboards, and risk analytics to inform leadership decision-making, identify emerging risk trends, and support risk governance and oversight activities.
Provides consultation, training, and risk management guidance to university stakeholders while continuously enhancing ERM frameworks, processes, tools, and reporting capabilities to strengthen organizational resilience and support institutional objectives.
Provides guidance and technical expertise to university units, administrators, and employees on insurance requirements, contractual risk transfer provisions, and risk financing strategies, including indemnification and hold harmless clauses, waivers of subrogation, limitation of liability provisions, and other risk allocation mechanisms.
Evaluates and advises on the scope, applicability, and adequacy of University and State of Arizona insurance programs, including property, general liability, professional liability, workers' compensation, and international travel coverage.
Reviews complex agreements, affiliations, leases, research-related contracts, and special event activities to evaluate risk allocation and insurance implications.
Collaborates with stakeholders to identify and mitigate contractual and operational risks while ensuring alignment with university policies, regulatory requirements, State of Arizona requirements, and risk management best practices.
Leads risk analytics, exposure reporting, and program performance measurement to support insurance renewals, claims management, enterprise risk reporting, and strategic risk financing decisions.
Develops dashboards, key risk indicators, and metrics to identify trends and opportunities for continuous improvement in risk management and loss prevention programs.
Provides leadership, supervision, coaching, and performance management for assigned staff.
Establishes priorities, supports professional development, and fosters a collaborative, customer-focused environment that advances departmental and institutional goals.