Associate Director, Educational Program Development

International Foundation of Employee Benefit Plans•Brookfield, WI

5h•Hybrid

About The Position

Under the direction of the Director, Educational Program Development, will be responsible for supporting the successful development, design, maintenance and overall implementation of new and existing educational programs, courses, services and products, while establishing and maintaining positive member and client relationships. This role focuses on identifying and pursuing new opportunities for growth in education and professional development. Key responsibilities include researching, planning, developing, implementing, and evaluating new educational programs, courses and services. This includes customized client offerings (“contract programs”) and public offerings. In coordination with the Director, Educational Program Development, the incumbent works collaboratively with potential contract clients, internal teams and leaders, industry partners, committees, and volunteers to plan and develop new programs and courses as assigned, and to enhance existing products and services. Additionally, the incumbent contributes to the advancement of strategic initiatives that support the Foundation’s mission and long-term goals.

Requirements

A Bachelor’s degree in Education, Business Administration, Business Management, or related field from an accredited university.
3+ years of experience in program development, educational program management, and/or event planning,
Demonstrated knowledge of adult education principles or professional development practices, and experience in managing educational programs.
Experience managing budgets and logistical aspects of events, including contracts, reimbursements, and vendor coordination.
Experience with relationship management, working with volunteers or external stakeholders, preferably in a nonprofit or association environment.
Proven ability to speak publicly in an effective and professional manner.
Strong knowledge of employee benefits or human resources management is strongly preferred.
CEBS certification is required. If not currently held, the individual will be required to achieve the CEBS designation within 60 months of accepted offer as a condition of continued employment.
Exceptional interpersonal, verbal and written communication skills, including ability to establish and maintain positive relationships with members, clients/potential clients, volunteers and presenters.
Excellent leadership and decision-making skills with proven ability to manage conflict, foster collaboration and build a strong team.
A successful track record of being able to multi-task in a fast-paced environment.
Strong project management and time management skills, with the ability to manage multiple priorities simultaneously.

Nice To Haves

Strong knowledge of employee benefits or human resources management is strongly preferred.

Responsibilities

Identifies new growth opportunities, including new clients, programs, courses, services and collaborative initiatives. A key focus is developing and delivering customized client education (“contract programs”).
Evaluates current educational products and services for their growth potential and devises improvements to add to their success. Ensures existing products remain relevant and current and are effectively delivered through appropriate methods and media.
Designs and develops program and promotional content geared towards target audiences. Develops and leads projects preparing reports, reference guides, summaries, and other supporting documentation as needed.
Manages committees and planning groups, as assigned, to develop topics, session content and presenter recommendations. Proposes ideas on new approaches and formats for providing subject matter at seminars.
Reviews qualifications of potential presenters, then selects and invites presenters/instructors ensuring alignment with Foundation standards. Reviews and approves outlines and resource materials, and verifies presentation content includes appropriate coverage of current issues, latest reform initiatives, and governmental regulations.
Coordinates with presenters throughout program development, writes presenter biographies, edits and approves final program materials. Analyzes audience profiles using surveys and/or questionnaires, and provides summary reports and feedback to assess program effectiveness and presenter performance.
Maintains positive working relationship with all speakers to support and coordinate content, delivery, and provide coaching/feedback to ensure consistency and quality across programs.
Collaborates with educational program directors and other Foundation staff in establishing and monitoring program policies and practices for U.S. or Canada.
Provides support, guidance and recommendations to individuals regarding educational programs and services.
Stays up to date on industry trends, legal and legislative activities and emerging trends for teaching and learning techniques, including delivery models and educational technology.
Complete all assigned administrative tasks in a timely and accurate manner, this includes without limit: expense reports, reconciliations, background reports and new project summaries.
May serve as a staff advisor for one or more U.S. or Canadian governance committees, working with the chairs to develop agendas, supporting documentation and minutes. Assists staff advisors of other U.S. or Canadian committees program development, business agenda items, and various educational projects associated with committee initiatives.