Associate Director/Director, Publisher Partnerships, CTV

PubMatic • New York City, NY

2d • Hybrid

About The Position

About the Role: Upon joining our publisher partnerships team, you would be the primary owner of PubMatic’s global Publisher base. As a CSM, you would develop strategic partnerships with our premium Publishers to grow their digital advertising business, focusing on the programmatic revenue opportunity. In order to do so, our CSMs closely consult with key strategic and tactical contacts through long-term relationship development, and deep understanding of PubMatic’s product offerings and market forces. In this role, you would have quarterly top-line revenue targets, and be responsible for ensuring PubMatic exceeds the Publisher expectations whilst protecting their brand. Through regular check-ins, rigorous performance analyses, cross-functional project management and industry event attendance, CSMs act and are seen as programmatic specialists and advisors who achieve results. You would report into the Regional VP of Customer Success for CTV, who oversees the broader regional CTV Publisher portfolio. Our Team: From the super analytical and process driven pack to the ‘work hard and play hard’ characters, no two team members are the same. What makes us come together is that we all understand the importance of keeping our clients happy. We all add value and collaborate in different ways, and we all have a common goal. While the technology is top-tier, it’s the people that make PubMatic an exceptional place to work. What You'll Do: Manage a portfolio of high-spend and high-potential supply partners by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and creating multi-quarter achievement plans. Utilize analytical skills and knowledge of the programmatic marketplace to influence advertising strategy and promote a "programmatic-first" approach. Consistently meet or exceed targets while prioritizing and delivering outstanding customer experiences to PubMatic’s clients. Develop an understanding of the technical aspects of ad serving and SSP functionality. Proactively coach peers to enhance skills, drive client growth, and contribute to overall team success. Collaborate with specialists, engineers, and product teams to generate business plans, defining business goals, key strategies, and success metrics. Manage strategic relationships and external client communications, including meetings and outings. Partner with clients on short- and long-term strategic goals, and work with internal teams to advance strategic initiatives. Develop a long-term CTV strategy for PubMatic across all publishers. Expand access to new publisher inventory from existing clients. Facilitate demand generation by collaborating with internal and external buyside sales teams, including DSPs, agencies, and brand direct. Innovate and develop creative solutions to effectively service clients by thinking outside of the box. Engage with external companies on new and emerging technologies to create and pitch new products and solutions to clients.

Requirements

• BA/BS degree at top tier university
• 5-9 years of experience in client-facing services role, such as consulting or customer success
• Familiarity with Programmatic basics and relevant industry trends
• Knowledge and experience with working for or with CTV and Video publishers in the programmatic space
• Knowledge in regards to RTB/PMP
• Video experience within programmatic is a bonus
• Knowledge of Header Bidding/Wrapper and various ad formats/ad serving platforms
• Understanding of buying patterns in a programmatic environment
• Knowledge of alternative integrations, such as oRTB, is a plus
• Flexible, startup mindset with proven success in fast-paced, unstructured environments
• Experience working with high growth clients.
• Proven success building relationships with and influencing the perspective of decision makers
• Extremely proactive and biased towards taking action
• Creative, independent problem solver, with proven ability to reason through a large, ambiguous problem
• Strong process management and analytical skills, making it easy to juggle multiple client needs and projects
• Presentation skills a must for quarterly business reviews with key clients
• Can quickly master nuances of a complex industry with many moving pieces and constant change
• Interest in working against an assigned quota and driving sustainable growth
• An engaged team player with strong interpersonal skills who knows how to have fun while achieving results

Responsibilities

• Manage a portfolio of high-spend and high-potential supply partners by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and creating multi-quarter achievement plans.
• Utilize analytical skills and knowledge of the programmatic marketplace to influence advertising strategy and promote a "programmatic-first" approach.
• Consistently meet or exceed targets while prioritizing and delivering outstanding customer experiences to PubMatic’s clients.
• Develop an understanding of the technical aspects of ad serving and SSP functionality.
• Proactively coach peers to enhance skills, drive client growth, and contribute to overall team success.
• Collaborate with specialists, engineers, and product teams to generate business plans, defining business goals, key strategies, and success metrics.
• Manage strategic relationships and external client communications, including meetings and outings.
• Partner with clients on short- and long-term strategic goals, and work with internal teams to advance strategic initiatives.
• Develop a long-term CTV strategy for PubMatic across all publishers.
• Expand access to new publisher inventory from existing clients.
• Facilitate demand generation by collaborating with internal and external buyside sales teams, including DSPs, agencies, and brand direct.
• Innovate and develop creative solutions to effectively service clients by thinking outside of the box.
• Engage with external companies on new and emerging technologies to create and pitch new products and solutions to clients.

Benefits

• Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and fully stocked pantries plus in-office catered lunches 5 days per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees