Support Analyst, Publisher Partnerships and Programs

Barnes & Noble Education•Columbia, MO

1d•$55,000 - $65,000

About The Position

Education - It's in Our DNA At Barnes & Noble Education (“BNED”), we’re committed to making education more affordable, accessible, and effective for students and institutions nationwide. Partnering with hundreds of academic institutions, we empower millions of students to succeed both inside and outside the classroom. Our subsidiary, MBS, is one of the nation’s largest textbook wholesalers and course material distributors, offering colleges and universities flexible distribution solutions, cutting-edge retail technology for campus stores, and dependable access to essential learning materials. Together, BNED and MBS deliver innovative solutions that enable students, educators, and institutions to thrive. To support this mission, we are seeking a detail-oriented and analytical Support Analyst, Publisher Partnerships & Programs to join our team. In this role, you will support the Director of Publisher Partnerships by delivering actionable insights, preparing data-driven reports, and ensuring compliance with publisher programs. The ideal candidate is passionate about data, possesses strong analytical skills, and can communicate findings clearly to both internal teams and external partners.

Requirements

2+ years of experience in data analysis, business intelligence, or related roles.
Highly proficient in MS Excel, Access, SQL, and data visualization tools, capable of turning complex data into clear, actionable insights.
Excellent written and verbal communication, with a talent for telling compelling data stories.
Highly organized, detail-oriented, and able to manage multiple priorities in fast-paced environments.
Comfortable working independently or collaboratively, with a curious mindset and a drive to uncover insights.

Responsibilities

Data Analysis & Reporting Collect, clean, and analyze publisher sales data from various sources.
Develop and maintain dashboards and reports to track performance metrics, trends, and KPIs.
Provide insights and recommendations to support strategic decision-making and partner conversations.
Publisher Support Assist in preparing materials for publisher meetings, including performance summaries, opportunity analyses, and compliance updates.
Collaborate with the Director to identify growth opportunities and areas for improvement across publisher relationships.
Program Compliance Monitoring Monitor adherence to contractual obligations and program guidelines.
Identify and escalate compliance issues and support resolution efforts.
Maintain documentation and audit trails for compliance-related activities.
Cross-Functional Collaboration Work closely with course material, inventory, finance, and operations teams to ensure data accuracy and alignment.
Support ad hoc analysis requests and special projects as needed.
Other Duties Perform additional responsibilities as needed to support team and program objectives.