Associate Director, Delivery (Engineering)

DEPT®

6d•$96,200 - $118,000•Remote

About The Position

The Associate Director, Delivery is a critical contributor within the DEPT® Delivery team, responsible for managing the successful execution of high-value digital experiences and projects across web, product, and brand engagements. This role requires a strong sense of ownership, comfort with complexity, and the ability to manage multiple stakeholders across timelines, disciplines, and workflows. The individual will act as a central liaison between internal teams and clients, advocating for both process efficiency and creative excellence. Fluency in the tools, methods, and mindsets of digital production is essential, along with being energized by building great work through strong collaboration, structured planning, and proactive problem-solving.

Requirements

5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams.
Experience managing single projects with budgets of $1M+ from end to end.
Deep understanding of UX/UI workflows, design systems, and digital build processes.
Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
Proficient in Smartsheet, Jira, Confluence, and G Suite — and comfortable adopting new tools as needed.
Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
Excellent time management and communication skills in cross-functional environments.
Execution-Driven – You’re focused on getting the work done right, on time, and with precision.
Process-Minded – You love structure and understand how process unlocks great creative.
Collaborative – You’re a great communicator who builds trust across disciplines.
Detail-Oriented – You have a keen eye for clarity, consistency, and quality.
Proactive – You anticipate challenges and solve problems before they escalate.
Growth-Oriented – You’re always looking to improve how you work and help others do the same.

Responsibilities

Manage mid-sized to large-scale digital projects with budgets typically ranging from $500K to $1M+, across websites, digital platforms, content, ecommerce, CMS, and campaign initiatives.
Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams.
Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget.
Identify risks, resolve blockers, and escalate challenges early with solution-oriented thinking.
Monitor and manage project financials including estimates, actuals, ETC (Estimate to Complete), and EAC (Estimate at Completion).
Anticipate risks and blockers; proactively resolve issues or escalate as needed.
Identify opportunities to streamline project workflows and reduce operational friction.
Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
Champion consistency in documentation, QA, and project standards.
Serve as a key client point of contact on day-to-day delivery needs — communicating clearly, managing expectations, and keeping momentum.
Prepare agendas, run project meetings, and ensure alignment across stakeholders.
Document decisions, action items, and next steps with clarity and follow-through.
Build strong working relationships across departments to keep work flowing smoothly and transparently.
Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
Maintain a strong sense of accountability and “managing across” with peers and adjacent roles.