Associate Director, Corporate Responsibility

MSD • Rahway, NJ

3d • $129,000 - $203,100 • Remote

About The Position

The Associate Director, Community Impact, supports execution of the community engagement strategy across priority U.S. communities in partnership with the Head of Global Community Impact and Engagement. This role is responsible for driving implementation, operational coordination, and follow-through through key initiatives, projects, and priorities related to the Community Impact Liaison (CIL) program model. This role sits within Global Impact Investing and Giving (GIIG) pillar in the Social Impact and Sustainability team and serves as a central point of coordination to help ensure community-centered social investments and engagements are executed effectively and in alignment with strategic priorities. The Associate Director will work across internal stakeholders and with at least seven Community Impact Liaisons to support operational excellence, strengthen cross-functional alignment, reduce duplication of efforts, and ensure activities are compliant. This role does not have direct reports and leads through influence, coordination, and program management. This role is non-commercial and fully separate from promotional, brand, and medical activities.

Requirements

• Bachelor’s degree in public health, Health Policy, Business, Life Sciences, Social Sciences, Public Administration, or related field
• Minimum of 7 years of relevant experience in program operations, program management, public health, community health, social impact, philanthropy, health systems strengthening, community engagement, or a related field
• Strong experience in operations management, implementation planning, and coordination of complex initiatives involving multiple stakeholders
• Experience leading work through influence in a matrixed environment without direct reporting authority
• Experience managing projects with multiple workstreams, timelines, dependencies, and stakeholders
• Experience supporting grantmaking or community-based program processes, including coordination of application review, approvals, contracting, and reporting
• Experience working across internal cross-functional stakeholders to align priorities, support compliance, and reduce duplication of effort
• Strong program and project management skills, with demonstrated ability to drive execution and maintain accountability for follow-through
• Strong analytical, problem-solving, and communication skills
• Demonstrated ability to build trust, drive alignment, and support execution through collaboration and influence

Nice To Haves

• Advanced degree in Public Health, Health Policy, Business Administration, Public Administration, Social Work, or related field
• Experience working in communities of high need, including access to health, HIV, oncology, cardiovascular disease, or related community health areas
• Experience in corporate social impact, ESG, or corporate philanthropy
• Experience supporting monitoring, evaluation, and learning for community-based programs
• Experience supporting compliant communications or stakeholder engagement related to social impact programs

Responsibilities

• Lead execution and implementation of key initiatives, projects, and directives identified by the Head of Global Community Impact and Engagement
• Serve as the primary program coordination led to drive follow-through, track progress, and support timely execution across the CIL model
• Coordinate day-to-day program operations, including planning, milestone tracking, issue identification, escalation, and follow-up on key deliverables
• Support ongoing learning related to emerging trends, evolving community needs, and local insights across priority U.S. communities
• Partner with the Community Impact Liaisons and other internal stakeholders to ensure work remains relevant, coordinated, compliant, non-duplicative, and aligned with broader company access to health goals
• Support compliant coordination across internal stakeholders, including Patient Insights & Engagement, Policy, Legal, Compliance, Communications, Finance, and other relevant departments
• Lead the establishment and operational management of a grant review committee to support structured and consistent review of grant applications
• Recommend and implement an appropriate, efficient cadence and process for grant application review in alignment with governance requirements
• Serve as a member of the grant review committee and coordinate review materials, meeting logistics, decision tracking, and follow-up actions
• Support grantmaking processes, including application intake, proposal review coordination, internal approvals, contracting, and reporting
• Track program milestones, outputs, implementation risks, budget-related status, and key decisions to support effective execution and leadership visibility
• Develop clear updates, materials, and recommendations based on program activity, community insights, and portfolio progress
• Support monitoring, evaluation, and learning activities to strengthen program effectiveness and continuous improvement
• Partner with our Communications department and other relevant stakeholders to identify and support compliant opportunities to elevate and share highlights of the CIL model and program impact

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level