Associate Director, Consulting

JLL•Chicago, NY

5d•Hybrid

About The Position

JLL is seeking an Associate Director to join their Consulting practice in a full-time role, working with one of JLL's premier financial services clients. The Consulting practice focuses on strategy development, implementation, and program management to deliver creative, cost-effective, and streamlined solutions. In this role, the Associate Director will support transformation initiatives within a Global Integration Program Management Office (PMO), overseeing organizational process improvements, governance frameworks, and program management efforts across regional implementation teams and construction/consolidation projects. The position involves managing individual workstreams within the integration program, leading regional integration forums, providing updates to regional councils, and developing reports for key leaders. Success in this role requires self-sufficiency, accountability, responsiveness, and comfort with direct client interactions, while also knowing when to seek support from the Global Integration Program Lead.

Requirements

A Bachelor's degree with a focus in Real Estate, Architecture, Interior Design, or Business Administration
5–7 years of relevant experience (consulting, real estate, finance, etc.)
Financial modeling and data analytics skills
Proficient in MS Excel, Word, and PowerPoint
Statistics/research experience
Well-developed verbal, communication, and presentation skills
Highly organized
Client-service mindset
Prior project execution experience
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Tableau and/or Power BI is a plus

Responsibilities

Support regional program integration, process improvements, and other PMO projects as needed.
Support the establishment of cross-functional, end-to-end governance to drive unified regional integration and oversight.
Support real estate and workplace streamlining and consolidation activities from strategy through implementation.
Create high-quality written and verbal client communications, translating operational updates and data insights for business unit and leadership audiences.
Develop business cases that connect strategy and analytics to clear recommendations and next steps.
Develop and monitor program performance metrics, KPIs, and dashboards to track program health.
Organize and facilitate regional meetings, owning inputs, outputs (actions), and follow-ups aligned with program templates.
Source, streamline, and manage regional inputs, stakeholder feedback, data, tracking, tools, and reporting to ensure single-source accountability and data credibility.
Perform data visualization for use in communicating operational performance, financial modeling/analysis, dashboards, and ad hoc reporting with minimal supervision.
Develop processes for assessing progress, and compile and analyze program lessons learned and stakeholder feedback to help identify improvement opportunities and recommendations.