Associate Director, Commercial Data Strategies

Johnson & Johnson Innovative Medicine•West Chester, PA

2d•$122,000 - $212,750•Hybrid

About The Position

This position leads all business Commercial Data & Analytics strategic processes, projects and day to day operations that support the Foundational DePuy Synthes Commercial Data Environments and tool sets used to enable Organizational Analytics and Enterprise applications. This data includes End-User Sales Tracings, Foundational (Customer, Products, Structure, etc.) and Contracting Details data elements. This role sits at the intersection of commercial operations, digital platforms, and technologies. It is accountable for delivering high-quality, scalable data experiences across orthopaedic specialties, business units, and geographies while partnering closely with commercial, digital and information technology teams. This position is the primary liaison for all business requirements between the local Data Warehouses and the Global Data Warehouse interfacing in the areas of Performance / Compensation / User Analytics or data extracts internal or external to the Commercial Operation Organization.

Requirements

BS, BA degree ( Business/IT related preferred), MBA or MS
Minimum 5-8+ years’ work experience required preferable in related field
Prior people management experience required
Data Access methodologies for Sales Analytics; Contracting Systems; Compensation Systems, CRM Environments; Consistent track record of leading or mentoring teams to achieve significant quality and process improvements.
Experience developing training materials and instructing others at all levels required.
Strong Project/Account management and Testing Strategy skills with an ability to manage and prioritize multiple initiatives in a dynamic environment with tight timelines are required.
Proven success in working with an Outsource partners and leading projects on-time and on budget is required
Experience with Commercial Systems, Field Sales, Information Management/Information Technology, Contracting or Marketing organization
Ability to work in a matrix reporting structure and to be part of a project team.
Proficiency (minimal to no training needed) in query & report writing tools
Proficiency (minimal to no training needed) with Incentive Compensation Systems (i.e SYNGY, Callidus, etc.)
Proficiency (minimal to no training needed) in PC software (such as Excel, Word, PowerPoint, Microsoft Windows) required.

Nice To Haves

Experience working as Analyst preferred.
Experience with call center support structure / process preferred
Experience with process improvement tools, e.g., SFE, LEAN/Six Sigma, preferred.

Responsibilities

Lead new Commercial Foundational Data product/process teams to develop, lead and support new dataset designs, verification tests, process validations, data quality improvements and other applicable standards as pertains to medical devices.
Provide Leadership and mentorship to the associates within the Commercial Data Strategies organization.
Ensure that all team members have the necessary technical and business skills to successfully meet their business objectives.
Maintain strong working relationships with IT partners, developing their business knowledge and understanding of Commercial Data Strategies processes and capabilities.
Ensure Foundational Data technologies and business processes work and are being adjusted according to Privacy, Security and Sarbanes-Oxley (SOX), Internal Controls, and other business regulatory requirements
Establish / Maintain metrics to help drive process improvements around the Commercial Data Strategies data environment.
Make independent decisions and present process/policy recommendations to Commercial Data Strategies and Commercial Leadership.
Contribute to the strategic direction and execution in sourcing data to ensure optimal mix of capabilities while continually guaranteeing required levels of data quality
Maintain our strategic partnership with the internal IT organization to identify and resolve deficiencies in all aspects of departmental systems and data capabilities.
Develop and lead systems improvement initiatives across Commercial Data Strategies to either drive efficiencies or improve performance of operational capability.
Maintain high levels of engagement with all Commercial Operations Directors and Managers to ensure enthusiastic engagement in planning and executing improvement efforts.
Lead support of functions outside of Commercial Operations with respect to use and understanding of tools to access consumer sales in business application versatile of content education, training and tool development and enhancement.
Responsible for communicating business-related issues or opportunities to next management level
Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
Performs other duties assigned as needed

Benefits

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year