About The Position

The mission of Nagarro Client Growth Partner (CGP) is to strengthen and expand Nagarro's strategic relationships with existing customers by providing high-value trusted advice on digital transformations to c-suite executives within each client organization. A strong CGP will be equally adept at engaging technology and business stakeholders, bringing insights on opportunities to accelerate productivity, growth, and resilience via technology-driven innovation and optimization.

Requirements

  • 15 + years of experience in account management or similar roles in an IT consulting environment
  • Established record of success in account farming, client relationship management, business development, consulting, and proactive client engagement, with a solid understanding of P&L ownership and financial management for accounts.
  • Ability to engage and influence CXO-level stakeholders and drive business conversations beyond technology.
  • Strong understanding of digital transformation trends, with the ability to frame AI/GenAI and cloud-native solutions in a business context.
  • Hands-on experience in driving productivity, efficiency, and optimization programs for clients.
  • Skilled in market research, account segmentation, and identifying proactive growth opportunities within client portfolios.
  • Comfortable with regular onsite client interaction (at least once a week) to strengthen relationships working closely with stakeholders on the ground.
  • Excellent communication, executive presence, and storytelling skills.
  • Technical experience/background is a plus, but the ability to bridge business and technology is essential.

Responsibilities

  • Own and expand relationships with strategic client accounts.
  • Identify new opportunities for revenue growth within existing portfolios.
  • Act as a trusted advisor, leading strategic discussions with senior executives to align technology investments with business goals.
  • Drive conversations around productivity improvements, operational efficiency, and cost optimization, leveraging digital and AI-enabled solutions.
  • Stay close to the client's business priorities, challenges, and transformation journey to proactively propose relevant solutions.
  • Collaborate with delivery and solution teams to shape proposals, craft value propositions, and position differentiated offerings.
  • Confidently use AI/GenAI terminology to articulate how modern solutions can transform customer business outcomes.
  • Maintain a regular onsite presence at client location (minimum twice a week) to foster deeper engagement and relationship-building.
  • Partner with internal practice, delivery, and sales teams to ensure client satisfaction and successful execution.
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