Associate Director, Channel Management

Horizon Media•New York, NY

4d•$120,000 - $140,000•Hybrid

About The Position

Horizon Commerce is a full-service Commerce agency that builds brands, performance programs, and shopping experiences to enable businesses in accelerating Commerce sales growth. We opened our virtual doors in February of 2020, born in the midst of a transformation in Retail and eCommerce that has shaped and sharpened our capabilities and approach, and have been partnering with leading brands to fuel commerce ever since. We were founded on the understanding that brands looking to succeed in today’s rapidly evolving commerce landscape need a new breed of “digitally native” partner that truly understands how to win in the new digital aisle. Created with this focus and as an integral part of Horizon Media, the largest independent media agency in the U.S., we break down the silos between media and shopping experiences to help optimize the full modern consumer path to purchase, from discovery through conversion. At Horizon Commerce, we understand the value that different experiences, skills and perspectives can bring to both our team and our clients, so we strive for an environment where our employees feel welcomed, supported and empowered. Our simple recipe for team success is to hire talented people (thinkers, doers, dreamers, makers) challenge them and give them every opportunity to grow. We are seeking an eCommerce Associate Director of Channel Management to oversee Amazon and Retail Marketplace accounts. This role will partner with clients to support sales, revenue and profit planning. The ever-changing Commerce landscape is evolving at a pace that demands that you must possess adaptability, quick-thinking, and a thirst for rapid-fire learning. Horizon Commerce is at the forefront of defining what (and how) our clients need to succeed and innovate across all facets of commerce, and this individual will be instrumental in supporting and driving the promotion of that mission. The Associate Director of Channel Management will be responsible for leading the management of Retail Marketplace (Amazon, Walmart, Target, Ulta, Macy’s, etc.) campaigns and merchandising and logistical operations across Horizon Commerce's Client List. This role will lead the day-to-day Channel Management services, including Product Detail Page (PDP) optimization, Retail SEO, SKU and PDP updates, Forecasting, Consolidation of 3P Listings, Ticket Creation & Management, Variant Strategy & Management, Promotional Strategy and Content Score Monitoring & Optimization. They should be comfortable collaborating and communicating effectively while simultaneously delivering best-in-class work across Retail Marketplaces.

Requirements

A thorough understanding of Amazon digital metrics and media strategies, as well as a track record of successfully building Amazon Seller programs for clients.
In-depth experience with other retail marketplace management, like Walmart, Target, Macy’s and Ulta.
Strong business acumen and superior client service skills.
Deep Understanding the costs implications of shipping, warehousing, returns, etc.
Building the business plan (excel) to deliver a successful business on key retailer marketplaces.
Experience building, executing and scaling marketing campaigns from concept to completion for both endemic and non-endemic campaigns
Strong analytical skills, be able to prioritize and multitask in a dynamic environment, have meticulous attention to detail, and have excellent written and verbal communication skills
Experience in Amazon Seller Central, Amazon Vendor Central, Walmart Seller Center, and Target Plus.
5+ years management of and working within Amazon platforms and within retail media networks/marketplaces

Responsibilities

Work closely with the Sr. Director Channel Management to implement services such as Product Detail Page (PDP) optimization, Retail SEO, SKU and PDP updates, Forecasting, Consolidation of 3P Listings, Ticket Creation & Management, Variant Strategy & Management, Promotional Strategy and Content Score Monitoring & Optimization across Retail Marketplaces.
Collaborate with leadership to share industry POVs.
Monitor, tools, opportunities, and applications within Channel Management, and appropriately apply that knowledge to campaign strategy and client goals.
Oversee a Specialist. Train, mentor and project manage this Specialist to grow and succeed in the role.
Collaborate and partner closely with clients to understand business challenges, clearly articulate needs, and project manage accordingly.
Cross train teams on your skillset to continue to grow the practice within Horizon Commerce.