Associate Director, Change Management & Training Leader (Hybrid)

RTX•Windsor Locks, CT

3d•$157,200 - $298,800•Hybrid

About The Position

Collins Aerospace is seeking an experienced program management leader with change management experience to drive the change management strategy across multiple workstreams as part Collins Aerospace S4/Hana program. This is an opportunity to be a key player in a high-impact business transformation project that will shape the future of our organization. This role will interact with the oneRTX│PST Organizational Change Management (OCM) team while also working directly as a part of the Collins' team, and facilitating interaction related to change management with the Collins' strategic business units. They will create and execute strategies for stakeholder engagement, communication, training and sustainment while working to provide a structured and scalable approach to managing change for our employees. This role will also be responsible for ensuring increased user readiness while helping to mitigate risk to ensure the smooth adoption of new processes and systems. They will partner with functional and technical teams to ensure successful adoption of new systems, technologies and business processes, aligning with overall project goals. This is a hybrid-based position at one of Collins’ major facilities.

Requirements

Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position (U.S. Citizen or Green Card Holder).
Typically requires University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years.
Change Management certification (e.g., Prosci or equivalent)
Experience in large scale ERP implementation projects (e.g., SAP, Oracle, Microsoft Dynamics).
Strong understanding of one or more of the key workstreams and their impact on business processes: RTR: Accounting, Inventory Costing, Financial Reporting, Financial Planning & Analysis, Tax & Treasury; OTC: Customer Management, Customer Relationship Management, Proposal & Program Management, Program Management, Customer Order Management, Invoicing & Accounts Receivable; STP: Sourcing, Procurement, Vendor Management; PTS: Planning, Production, Aftermarket, Quality, Global Trade, EH&S
Ability to travel ~20-30%

Nice To Haves

5+ years of experience leading large-scale transformation
Proven ability to manage complex stakeholder environments and drive organizational change at multiple levels
Project Management Professional (PMP)
Experience working with in large, complex business environment with multiple landscapes and clients
Experience with project management tools and methodologies, with the ability to integrate change management into broader project timelines and objectives

Responsibilities

Lead the change management efforts for the Collins Aerospace oneRTX│PST activity.
Develop and execute change management plans, including stakeholder analysis, communication strategies, and training needs assessments.
Collaborate with workstream owners, project managers, and other functional leads to align change management activities with project goals, objectives and milestones.
Adopts oneRTX strategies and plans for Collins waves and site execution by coordinating across RTX and SBU teams on OCM, training, and communications to ensure each Collins PST deployment is executed effectively.
Identify key stakeholders for each workstream and manage relationships to ensure engagement, readiness and buy-in throughout the transformation process.
Conduct impact assessments to determine change readiness and understand how program changes will affect key stakeholder groups.
Facilitate discussions with strategic business unit leaders and employees to address concerns, manage resistance, and encourage adoption of new processes.
Work closely with other change management team members to ensure consistent messaging and coordination across workstreams.
Design and deliver targeted communication plans for each workstream, tailored to the needs of different stakeholder groups (both internal and external).
Ensure workstream-specific training is developed and delivered effectively.
Act as a change advocate, ensuring that communication materials and training programs are aligned with the change management goals of the project.
Coordinate and standardize champion networks built at the SBU level to facilitate change at all levels, acting as key points of communication and support.
Coach managers and supervisors on how to effectively manage their teams through change.
Measure and track the progress of change adoption within each workstream, identifying risks and addressing gaps as they arise.
Collect feedback and adjust change management approaches to improve user readiness and adoption outcomes.
Provide ongoing support to business units during go-live and sustainment phases to reinforce new processes and system usage.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child, and elder care services.
Teladoc Medical Experts, second opinion program.