IFG Associate Director, Carrier Compliance

Humana

2d • $138,900 - $191,000 • Remote

About The Position

Innovative Financial Group (IFG), a wholly owned Field Marketing Organization (FMO) and subsidiary of Humana, is looking for an experienced leader who specializes in Medicare Advantage to join the Compliance Team as an Associate Director of Carrier Compliance. Reporting to the Director of Compliance, you will. As an Associate Director, you will be part of a fast-growing team who monitors sales interactions and maintains key relationships internally with IFG leaders as well as externally with our business partners and agents. In this role, you are responsible for managing sales compliance oversight over call center and field agents, ensuring compliance with federal and state regulations. You will also oversee issue resolution, mitigation and remediation, supporting creation of robust monitoring program. While working within assigned areas to optimize business results you will:
Lead and develop a team of 4 Senior Compliance Professionals aligned with Health Plan carriers to ensure carrier expectations are met
Develop strategy and provide ongoing oversight and monitoring of agent and agency sales to ensure compliance and minimize risk for the Enterprise
Oversee processes to review agent/agency sales and allegations and determine the most appropriate and effective course of corrective action
Collaborate with Senior Sales leaders, Carriers/Payors, Agency Partners, Agents, and other Enterprise business partners
Provide consultation and guidance to sophisticated contracted sales partners
Research compliance issues and recommends changes that ensure compliance with contract obligations
Maintain relationships with Health Plan carriers
Coordinate carrier compliance implementations, as needed
To be successful in this role, you will have a proven track record as a strong, effective communicator with Senior Leadership. Additionally, the ability to thrive in a very fast-paced environment is also critical to success.

Requirements

• Bachelor's Degree
• 3+ years of work experience with Medicare Advantage
• 5+ years of management experience leading and developing a team of direct reports
• Strong communication skills with the ability to influence effectively

Nice To Haves

• MBA, Juris Doctor, or other graduate degree

Responsibilities

• Lead and develop a team of 4 Senior Compliance Professionals aligned with Health Plan carriers to ensure carrier expectations are met
• Develop strategy and provide ongoing oversight and monitoring of agent and agency sales to ensure compliance and minimize risk for the Enterprise
• Oversee processes to review agent/agency sales and allegations and determine the most appropriate and effective course of corrective action
• Collaborate with Senior Sales leaders, Carriers/Payors, Agency Partners, Agents, and other Enterprise business partners
• Provide consultation and guidance to sophisticated contracted sales partners
• Research compliance issues and recommends changes that ensure compliance with contract obligations
• Maintain relationships with Health Plan carriers
• Coordinate carrier compliance implementations, as needed

Benefits

• medical
• dental
• vision
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager