Associate Director, Business Solutions

Horizon Media•New York, NY

About The Position

Horizon Media, founded in 1989, is a leading marketing and advertising firm headquartered in New York City with offices in Los Angeles and Toronto. Known for its innovative approach and personal client service, Horizon is consistently recognized as a top workplace. The company values diversity, equity, and inclusion, striving to create a welcoming, safe, and empowering environment where employees' authentic voices and unique perspectives are valued. Horizon's success is built on hiring talented individuals, challenging them, and providing opportunities for growth.

Requirements

Strong writer, presenter, and communicator, able to confidently present and sell through ideas internally and to clients.
Team leader with people management skills.
Comfortable providing and receiving constructive feedback.
Problem solver with the ability to develop creative solutions.
Nimble and flexible with the ability to oversee multiple deliverables and client requests.
Advocate for and supporter of diversity, equity, and inclusion.
6+ years of experience in media planning and strategy.
Strong understanding of marketing principles, analytics, and media trends.
Strong leadership skills and experience developing media professionals, ability to manage a team.
Experience in a client relationship management role.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and media research/reporting resources.

Responsibilities

Guide the team in translating client goals into strategic media solutions that grow client brands and ensure strategic consistency across all plan development and implementation elements for a fully integrated approach.
Collaborate with the Director and VP on strategic marketing approach, guiding the translation of client goals to the Business Solutions team, activation teams, consumer insights teams, and media partners.
Ensure the team adheres to internal and external processes and cadences for streamlined and timely workflow.
Oversee final reporting analysis of campaigns with internal teams, ensuring data accuracy and presenting findings to clients.
Build strategic frameworks for all plans and lead presentations.
Help lead the team’s understanding of the client’s business and uncover motivations/needs.
Manage the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables.
Provide ongoing, real-time performance feedback to ensure continued team growth.
Guide the team in setting goals and professional development timelines, ensuring team members have challenging, level-appropriate projects and opportunities to learn new skills.
Conduct performance reviews for junior team members, coaching them to maximize success.
Promote the work of both junior and senior team members and foster a positive team environment.
Participate in the interview process for junior team members.
Maintain a positive rapport and champion trust with the client.
Leverage Horizon resources and collaborate with partner and creative agencies to offer clients holistic business solutions.
Anticipate client requests and guide the team in troubleshooting and problem-solving with internal resources to proactively provide solutions.
Act as the client’s “go-to” contact, having a voice in meetings and providing points of view.
Serve as a lead voice for the account among core clients, industry partners, and internal departments.
Act as a conduit for strategic leadership to both senior-level (directors and above) and junior counterparts (supervisor and below).
Oversee all client requests, troubleshoot, and problem-solve with internal teams to proactively provide solutions.
Engage with senior-level leads on investment teams to ensure successful campaign execution and deliver plan deliverables to the client.
Ensure all billing and financial deliverables are accounted for, accurate, and delivered on time.