Associate Director, Business Operations - ePMO

Medical University of South Carolina • Remote- South Carolina, SC

4d

About The Position

The ePMO Associate Director is responsible for leading a team of project managers in the successful execution of initiatives across the ePMO portfolios. This role drives project governance, ensures optimal resource alignment, and establishes consistent delivery methodologies. It actively coaches team members and champions a culture rooted in accountability and continuous improvement.

Requirements

• Bachelor’s degree preferred or 5+ years of project management experience, including 2+ years of leadership or supervisory experience
• Proven experience in IT or healthcare project delivery environments
• Excellent interpersonal, organizational, and communication skills
• Bachelor’s degree in business administration, Healthcare Administration, Project Management, or related field preferred or ten (10) years of experience in program/project/portfolio management, with at least five (5) years leading enterprise-level strategic initiatives.
• Minimum five (5) years of direct leadership experience in a PMO or large matrixed organization.
• Proven ability to influence, negotiate, and drive outcomes with senior executives and cross-functional stakeholders.
• Deep experience in project portfolio management, capital planning, and enterprise-wide reporting.
• Demonstrated excellence in executive communication, risk management, change leadership, and benefit realization.

Nice To Haves

• PMP certification, Agile, or SAFe certifications a plus
• Strong preference for candidates with experience spanning multiple domains (e.g., IS, Clinical Operations, Facilities/Construction).
• PMP, PgMP, or PfMP certification; SAFe, Lean Six Sigma, or other agile/hybrid certifications strongly preferred.
• Familiarity with MUSC’s mission, values, and strategic pillars is highly desirable

Responsibilities

• Supervise and mentor a team of 6–12 project managers
• Oversee project execution, ensuring alignment to scope, timeline, budget, and quality standards
• Facilitate capacity planning, project assignments, and resource balancing
• Lead project status reviews, facilitate escalation management, and drive risk mitigation efforts
• Ensure adherence to ePMO policies, project documentation standards, and ServiceNow/Smartsheet updates
• Partner with Information Solutions leaders, Operations Champions, and Executive Sponsors on project priorities
• Contribute to process improvement initiatives and tools used for tracking delivery metrics
• Support professional development plans and performance evaluations for PM staff

Benefits

• The Medical University of South Carolina is an Equal Opportunity Employer.
• MUSC participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager