Associate Director, Business Insights and Analytics - Respiratory

MSD • North Wales, PA

3d • $156,900 - $247,000 • Hybrid

About The Position

The Business Insights and Analytics (BIA) team is seeking an Associate Director to lead its business performance sub-team. This pivotal "Quarterback" role will partner with cross-functional teams across Digital Human Health (DHH) to deliver business insights that will help drive marketing strategy and execution as well as enhance customer experience and engagement. Time allocation for this role consists of 50% leading analytics and 50% providing thought partnership directly to key marketing stakeholders.

Requirements

• Understanding of the pharmaceutical commercial analytics and business acumen Expertise: Deep understanding of the unique opportunities and challenges with ability to use analytics to solve business problems.
• Derive actionable business insights from secondary-data sources and communicate them effectively to business stakeholders.
• Identify and understand problems and opportunities, analyze quantitative and qualitative information, establish decision criteria, generate and evaluate alternatives, and make timely decisions.
• Build trust, encourage two-way communication, and strengthen relationships. Able to navigate relationships with stakeholders while achieving business results.
• Build and leverage relationships within and across stakeholder groups and within HHDDA to achieve results.
• Substantial experience in interpreting complex datasets, particularly patient claims data.
• Bachelor’s degree in relevant field (Mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, Public Health, etc.)
• 5+ years of relevant experience delivering complex analytical projects in the pharmaceutical/biotech/healthcare industry
• Prior hands-on experience working with healthcare business performance data
• Business Analysis
• Data Science
• Demand Management
• Innovation
• Requirements Management
• Sourcing and Procurement
• Stakeholder Relationship Management
• Strategic Planning

Nice To Haves

• MBA, MS, or PhD
• Deep understanding of Patient Support Services and associated analytics including data from Patient HUBs and Specialty Pharmacies along with analytics for FRM teams.
• Prior experience managing and mentoring direct reports
• Delivers statistical and mathematical models through effective technical skills
• Develops efficient programming code and software assets that provide advanced analytical functionality.
• Creates analytical products (product parts) as a part of broader teams
• Understands the business context, challenge, limitation, constraints and goals to effectively match the capability of the statistical and mathematical and M/L approaches to the business, scientific and operational challenge
• Ensures advanced analytics support to decision making and business process tasks is understood, adopted and embedded as a part of regular business activities
• Promotes a collaborative and high performing data driven culture across the company and high quality delivery standards among fellow data scientists
• Includes specializations within domains, such as therapeutic area and data assets (e.g., claims, EMR)
• Sometimes specific roles include incremental skills pertaining to AI and M/L methods, Marketing Effectiveness Measurement, or test vs control and design of experiments.
• Analyze data using advanced analytical/statistical techniques from various databases/sources (claims data/EMR data and other sources) to optimize and improve therapy area commercial business strategies.
• Ensure delivery of high-quality, timely, compliant analyses with excellent user experience (keep clients updated on progress).
• Communicate with other platforms/competencies to understand new trends/methodologies being implemented or considered within the company ecosystem and bring forward new ideas to enhance analytic capabilities.
• Contribute to innovative experiments, including idea generation, incubation, and experimentation, by identifying tangible and measurable criteria.
• Effectively communicate with and influence stakeholders positively.

Responsibilities

• Provide actionable data-driven insights to business stakeholders by translating complex business needs into analytical plans and effectively communicating analytic insights to inform business decisions.
• Lead a team of business analysts, providing guidance on best practices in data analytics, data visualization and storytelling with data.
• Work closely with DHH colleagues (i.e., data visualization, data solutions) and Marketing stakeholders to deliver best-in-class solutions and data-driven insights.
• Manage analytics and digital solutions projects to deliver actionable and meaningful insights to marketing stakeholders in a timely manner.
• Stay current with industry trends and advancements in analytical methodologies to enhance organizational analytic capabilities.
• Contribute to innovative experimentations, focusing on idea generation, incubation, and using tangible, measurable criteria to make incremental meaningful improvements to the business processes and strategies using data. Leverage AI.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level