Associate Director, Behavioral Health Value Creation - Remote

UnitedHealth Group•Phoenix, AZ

11d•$72,800 - $130,000•Remote

About The Position

As an Associate Director, Behavioral Health Value Creation, supporting Optum Behavioral Health Solutions, you will support development, implementation and ongoing management of programs that optimize quality and reduce behavioral health cost through partnership with payer accounts, Optum Behavioral Health Solutions and enterprise stakeholders. The role improves member experience, reduces unnecessary or ineffective care, and optimizes provider performance and value. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

5+ years of experience working within a managed care organization or health insurer
5+ years of experience working with diverse teams, with a proven track record of collaboration for innovative solutions
Proven track record of accomplishing work and influencing through others during times of ambiguity
Proven exceptional problem solving and critical thinking skills
Proven experience leveraging data and insights to drive strategies and solutions
Demonstrated track record of cross-functional, system thinking leadership and execution of complex, organization-wide initiatives. Includes driving functional dependencies outside of immediate control to align to shared objectives
Experience delivering results with large-scale, cross-functional teams in a highly matrixed organization
Experience managing and prioritizing multiple projects to ensure quality and on-time delivery
Proven experience meeting/exceeding client expectations

Nice To Haves

Solid financial acumen
Solid data analysis skills
Experience with development and/or operation of behavioral health programs
Experience in behavioral healthcare or behavioral health insurance

Responsibilities

Overall responsibility to develop a pipeline of initiatives, coordinate execution, manage or provide oversight for ongoing implementation, and measure value in alignment with OBHS strategy to improve benefit expense and clinical quality outcomes
Responsible for creation of project plans, operational processes, and workflows to support program development, successful implementation, and ongoing oversight based on internal business and customer needs
Ensure all BH policies, procedures and processes are optimally configured and integrated into daily practice to maximize value for members and the enterprise
Identify and engage key stakeholders for support and expertise relevant to program success
Collect information, input, data, and subject matter expertise, relevant to customer needs and system capabilities
Collect, analyze, and report on data, metrics, and information to support program development, cost, and outcomes metrics
Create benchmarks and metrics for evaluation of processes and outcomes to determine potential business impact
Analyze program model fidelity and implement strategies to enhance program performance based on experience and outcomes
Partner with growth and solutioning teams to deliver and articulate program goals and benefits, including innovative solutions for new and existing accounts
Develop and maintain trusted matrixed relationships, including national and local teams
Communicate potential impacts and risks associated with implementing proposed solutions to business partners and relevant stakeholders