Associate Director, Area Reimbursement Manager - HIV Prevention - San Diego / Las Vegas

Gilead Sciences•Las Vegas, NV

4d•Remote

About The Position

The Associate Director, Area Reimbursement Manager (ARM) - HIV Prevention is a specialized, priority-account-focused role supporting access and reimbursement across large, complex health systems, integrated delivery networks (IDNs), and national or regional accounts that span multiple geographies. Operating above the territory level, the ARM coordinates cross-regional account strategies to improve patient access, streamline reimbursement processes, and support scalable implementation of account-driven access models. The ARM leads a top-down access and reimbursement enablement approach, partnering with senior account stakeholders and internal matrix teams to identify systemic barriers involving access, reimbursement, long-acting injectable (LAI) operational models, and multi-site implementation. The role requires expertise in HIV Prevention market access and ongoing awareness of local, state, regional, and national payer policies, acquisition pathways, and reimbursement dynamics. The ARM assesses complex account needs, coordinates education and implementation across sites and geographies, and aligns internal teams to support timely treatment access. This is a remote, field-based role supporting strategic, multi-location, multi-state, multi-region, or national Priority/SWAT accounts. Candidates must live in or near the assigned geography and be able to travel extensively to meet account stakeholders in person. The position also includes people-leader accountabilities to create inclusion, develop talent, and empower teams.

Requirements

Bachelor's degree and 10 years of experience, or a master's degree and 8 years of experience, or a Ph.D. and 2 years of experience.
Willingness to travel 75% of the time across designated regions and strategic accounts.
Ability to engage stakeholders in person; this is a field-based role.
Open-mindedness and flexibility in adapting support to different cultural and account environments.
Collaborative, patient-centric approach focused on access and positive outcomes.

Nice To Haves

BA/BS/RN with 10 or more years of experience at a major pharmaceutical organization in field reimbursement, access, patient services, market access, account management, or a related team.
MA/MS with 8 or more years of experience at a major pharmaceutical organization in field reimbursement, access, patient services, market access, account management, or a related role.
Prior leadership, enterprise-account, IDN/health-system, or cross-functional account-strategy experience.
Deep understanding of relationships among payers, providers, health systems, specialty pharmacies, and pharmaceutical companies in reimbursement and access.
Demonstrated experience managing large, complex provider accounts, multi-location health systems, IDNs, national or regional accounts, or accounts spanning multiple states or regions.
Familiarity with pharmacy and medical benefits, specialty payer landscapes, reimbursement pathways, and acquisition models across commercial, Medicare, Medicaid, and other payer segments.
Understanding of local, state, and national policy changes and their effects on reimbursement, coverage, acquisition, and account workflows.
Experience partnering with specialty pharmacies and HUB services to optimize account-specific workflows and patient-access processes.
Ability to influence without authority, align matrixed stakeholders, and translate account-level barriers into scalable process improvements.
Strong executive presence and comfort engaging C-suite and executive leaders, pharmacy directors, revenue cycle leaders, implementation leaders, and system stakeholders.

Responsibilities

Develop and manage strategic relationships with stakeholders at large health systems, IDNs, specialty pharmacies, national and regional accounts, and Priority/SWAT accounts to facilitate patient access to Gilead HIV Prevention products.
Serve as an enterprise-level reimbursement and access expert, using influence mapping to identify executive, pharmacy, billing, implementation, provider, and operational stakeholders across complex organizations.
Lead coordinated cross-regional account strategies that reduce duplicated effort, clarify roles among local FRMs and matrix partners, and provide consistent support across multi-site accounts.
Assess systemic access and reimbursement barriers across sites, including benefit verification, prior authorization, medical exception, claims, acquisition, specialty pharmacy, and LAI operational workflows.
Partner with senior account stakeholders and internal matrix teams to establish, optimize, and support scalable reimbursement processes aligned with account operating models.
Provide information and support to the internal patient support program team to enhance HUB and FRM processes, including education on prior authorizations, benefit verification, case-management handoffs, and account-specific workflow optimization.
Communicate changes in formulary, coverage, payer policy, or reimbursement processes and provide strategic accounts timely education and support on requirements such as prior authorization and medical exception pathways.
Create and deploy instructional resources, account implementation plans, and best-practice education for providers, office staff, billing teams, revenue cycle teams, and implementation stakeholders.
Coordinate with FRMs, Long-Acting Implementation Directors, Strategic Account Managers, Prevention Specialists, Market Access, the Gilead HUB, Marketing, Patient Support, and other cross-functional partners to improve communication and account execution.
Identify patient-journey bottlenecks that hinder initial or ongoing access and use technology tools, insights, and escalation pathways to address high-need account situations.
Measure success through education delivery, implementation success, systemic issue and process resolution, improved coordination, and scalable access and reimbursement support across strategic accounts.
Adapt support with cultural sensitivity to differing account environments and practices, without being overly prescriptive.
Maintain a collaborative, patient-centric approach focused on patient access and positive outcomes, prioritizing patient and team success.
As a people leader, create inclusion, develop employee talent through coaching and feedback, and empower teams by aligning goals and removing barriers.