Associate Director, AMI Clinical Engagement

AbbVie•Austin, TX

2d•$141,500 - $268,500•Onsite

About The Position

The Associate Director, AMI Clinical Engagement will serve as a player-coach and onsite leader for the Allergan Aesthetics Training Center in Austin, Texas. This role is responsible for managing the day-to-day operations of the onsite Clinical Education team while actively supporting and delivering training programs. The Associate Director will partner closely with leadership to ensure consistent execution of training center programs, adherence to standard operating procedures, and alignment across training locations, including Irvine and Atlanta. This individual will also serve as a trainer, delivering presentations and hands-on clinical education to customers, as needed. This position requires regular onsite presence in Austin.

Requirements

Bachelor’s degree required.
Current, active, and unrestricted NP, PA, or RN license required.
Must be based locally in the Austin, TX area and able to work onsite regularly; this is not a remote position.
3–5 years of clinical experience with facial injectables required.
2–4 years of people management or team leadership experience required.
Demonstrated experience delivering educational presentations and hands-on training to small and large groups.
Strong ability to coach, influence, and provide constructive feedback to team members.
Proven problem-solving and decision-making skills in a fast-paced, changing environment.
Strong organizational, planning, analytical, and prioritization skills.
High level of professionalism, integrity, and accountability.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Working knowledge of FDA requirements and regulatory considerations applicable to the Allergan Aesthetics portfolio of products.
Ability to travel up to 30%; some evening, overnight, and weekend travel may be required.
Must perform all duties in compliance with FDA Quality System Regulation (QSR), ISO 13485, Canadian Medical Device Regulations, and all other applicable international regulatory requirements.
Excellent verbal and written communication skills.
Ability to communicate clearly, professionally, and effectively with team members, leadership, and customers.
Ability to read, interpret, and follow company procedures and SOPs.
Ability to identify problems, collect and analyze data, draw valid conclusions, and communicate effective findings.

Nice To Haves

3–5 years of experience in clinical education, training, or a related role preferred.

Responsibilities

Lead and manage the onsite Clinical Education team to support the delivery of high-quality training programs and operational excellence.
Serve as a player-coach by actively delivering presentations, demonstrations, and hands-on training during training programs.
Oversee day-to-day training center operations, including staffing, scheduling, onboarding, workflow coordination, and resource utilization.
Ensure consistent adherence to training center SOPs, policies, and procedures to maintain standardization across all training centers.
Partner closely with leadership to plan, implement, and monitor training center activities and priorities.
Support onboarding and training of new team members, including role-specific training, operational expectations, and SOP compliance.
Monitor workflows and identify gaps, inefficiencies, and opportunities for process improvement.
Recommend and implement operational enhancements to improve training quality, efficiency, and consistency.
Collaborate with Educational Engagement and other cross-functional partners to ensure alignment and consistency in program execution.
Provide coaching, feedback, and performance support to team members, including delegation of work and oversight of progress toward goals.
Serve as a liaison between the training center team and leadership, providing regular updates on operations, challenges, and opportunities.
Support development and refinement of training protocols, clinical policies, and center-based procedures.
Ensure training activities are conducted in compliance with applicable regulatory and quality requirements.
Travel as needed to support clinical engagement initiatives, training programs, and cross-center consistency.
Perform other duties as assigned.