Associate Director, Alumni and Family Engagement

Loyola Marymount University • Lewisboro, NY

4d • $78,600 - $102,200 • Hybrid

About The Position

Promote and enhance Loyola Marymount University and build and enhance the relationships with our alumni and families. Reporting to the Executive Director of Alumni and Family Engagement, this position will oversee and develop a systematic process for the identification, cultivation, engagement, and stewardship of alumni and families. This position will work to build and maintain alumni and family affinity engagement with the university by leveraging off campus and on campus events produced by the Alumni and Family Engagement Office and our campus partners. This position will evaluate processes and programs to effectively develop pipeline of leaders and donors. Champion a culture of continuous improvement by assessing event and program outcomes and supporting the refinement of departmental processes, systems, and best practices to effectively advance the University’s mission and engagement objectives. LMU believes that diversity and excellence go hand-in-hand, therefore we seek to hire individuals who have a significant potential for cultural contribution in the workplace and a commitment to working effectively with colleagues and donors from diverse backgrounds.

Requirements

• Typically, a bachelor’s degree in related field or equivalent experience.
• Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• Minimum of 3 years in management, with strong managerial experience in progressively responsible positions, preferably in a higher education setting.
• Perform complex and concurrent tasks involving independent judgment that require speed and accuracy.
• Diplomacy balanced with assertiveness in supervising a diverse staff.
• Work under constant deadlines and maintain a detail-oriented approach to each task.
• Highly developed organizational and leadership skills, including proficiency in planning, prioritizing and maintaining confidential information.
• Exemplary communication skills (both written and oral) with rapid and accurate typing of correspondence, reports, proposals, etc.; demonstrated ability to proofread.
• Knowledge of, and competence with, web-based and application-based work.
• Demonstrated computer competency and strong working knowledgeable of Word, Excel, PowerPoint and Outlook.
• Ability to learn new systems.

Nice To Haves

• Knowledge of CRM systems desired.

Responsibilities

• Lead, manage, and evaluate performance of two Assistant Directors.
• Serve as the project manager for a portfolio of small- and large-scale events and programs that engage alumni and family constituents—building affinity, identifying and developing volunteer leaders, and securing support for LMU—while establishing, implementing, and maintaining professional standards, processes, and procedures to ensure successful delivery aligned with the university’s brand and reputation.
• Develop and manage a comprehensive pipeline for advancement by creating and overseeing programs and strategic plans that foster alumni, family, and student engagement, while identifying, qualifying, and cultivating alumni and parent prospects and donors. Collaborate closely with development colleagues and partners across campus (including Admissions, Marketing and Communications, Career and Professional Development, Student Affairs, Faculty, and Special Events) to track prospective and engaged volunteers and create meaningful opportunities to deepen their connection and involvement with the university.
• Assist with the management of the department's day-to-day operations. This includes but is not limited to activity reports, database updates, research reports, volunteer tracking and outcomes, and adherence to daily office procedures and policies. Including forecasting and managing budgets for programs overseen.
• In collaboration with the entire AFE team, determine most effective means to score and report on alumni and family engagement, establish metrics, and provide assessments and analysis on a regular basis. Establish and meet annual qualitative and quantitative goals to increase involvement of donors and volunteers. Ensure accuracy of our data and adherence to donor integrity practices.
• Perform other duties as assigned in support of the Executive Director of Alumni and Family Engagement and the University Advancement division.

Benefits

• Salary offer commensurate with education and experience.
• Salary commensurate with education and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level