Associate Director, Academic Support Services

University of Florida•Gainesville, FL

22h•Onsite

About The Position

The Heavener School of Business is one of the nation’s top-ranked undergraduate public business schools, offering bachelor’s degrees in Finance, General Studies, Information Systems, Management, and Marketing to over 5,000 students. Its foundation is built on four pillars: Academics, Career Development, International Studies, and Leadership, preparing graduates for exceptional careers and lives of purpose. This role focuses on academic and study abroad advising, program management, marketing, and strategic planning within the International Programs division.

Requirements

Master’s degree in an appropriate area and four years of relevant experience; or a bachelor’s degree in an appropriate area and six years of relevant experience.
Thorough knowledge of academic and administrative policies and procedures.
Knowledge to facilitate the IP process and help students evaluate the experience.

Nice To Haves

Master's or bachelor's degree in an appropriate area of specialization
Six years of full-time experience in study abroad programming, higher ed, and/or international business
Two years of supervisory experience and/or experience leading a team
Previous experience creating and/or managing a study abroad programs
Previous experience leading students on a study abroad program

Responsibilities

Research, document, and coordinate advising and administrative policies and procedures for international programs.
Provide academic and study abroad advising to UF undergraduates, State University System (SUS), and out-of-state students.
Assist students in selecting appropriate international programs that align with their academic and professional goals.
Guide students through the study abroad application process, including visa inquiries.
Collaborate with the University of Florida International Center (UFIC) to address student concerns.
Assist and advise students during critical or urgent situations using university and partner resources.
Present at study abroad sessions for GEB 2015 Intro to Business sections.
Serve as a primary point of contact for 2-3 Heavener Sponsored Business (HSB) programs.
Collaborate with partners to ensure seamless pre-approval/nomination of students to study abroad programs.
Create a seamless advising process with partners to enhance student experience.
Ensure students complete applications in collaboration with UFIC.
Resolve scheduling conflicts for UF exams with course instructors.
Register select HSB International Programs participants for UF classes and report registration information.
Conduct visa seminars and work with international partners for accurate visa application information.
Schedule and conduct pre-departure orientations for select HSB programs three times per year.
Collaborate with the Assistant Director to create and publish pre-departure guides for HSB programs.
Represent International Programs at study abroad fairs, Business Bash, and other recruiting events.
Continuously enhance program operations and efficiency with international partners to ensure quality student services.
Manage and promote study abroad opportunities for students.
Coordinate the scheduling of exams for HSB programs and UF online classes with relevant stakeholders.
Update textbook requirements for UF courses offered internationally.
Update academic calendars for HSB programs.
Assist in training new employees and student assistants on program processes and administration.
Assist in setting the strategy for promoting HSB programs to internationalize student curricula.
Create and manage events, including Study Abroad 101 info sessions.
Coordinate representation of International Programs at student organization meetings.
Serve as the point of contact for coordinating with campus stakeholders and representing International Programs at recruiting events.
Utilize social media and UF information networks to inform students of study abroad opportunities.
Coordinate study abroad info sessions for GEB 2015 Intro to Business sections and IP Staff.
Represent HSB International Programs at relevant conferences.
Produce timely program promotional material aligned with IP and HSB brand strategy.
Seek opportunities for international partnerships and collaborations to enhance the mission of International Programs and the Heavener School of Business.
Contribute to the design and implementation of study abroad programs.
Collaborate with UF and international partners to enhance programs and increase study abroad participation.
Propose and develop new initiatives with the director.
Support new initiatives.
Evaluate program formatting and execution to enhance student participation and streamline delivery.
Collaborate with partners to enhance program operations.
Assist the Director in preparing reports and data for publication.
Coordinate and moderate the [REWIND] re-entry workshop.
Produce evaluation reports and distribute them to international partners and UFIC.
Assess the strengths and weaknesses of HSB sponsored programs and collaborate on efficiency and enhancement.
Develop assessment tools to determine program outcomes and satisfaction.
Manage program evaluations for sponsored programs.
Supervise the Academic Program Specialist I and their work related to HSB programs.