School of Business – Associate Director, Academic & Student Success

D'Youville University • Buffalo, NY

2d • Onsite

About The Position

The Associate Director of Academic Operations & Student Success is a member of the School of Business leadership team and supports the School’s operational, academic, assessment, and student-success functions. Working closely with the Executive Director, the role supports academic delivery, student support, accreditation readiness, faculty engagement, and continuous improvement. It combines administrative leadership with teaching responsibilities and contributes to the School’s growth strategy.

The role supports day-to-day academic operations, course scheduling, instructional planning, faculty onboarding and assignments, graduate program implementation, and academic policy processes. It also coordinates advising and student engagement efforts, monitors student progression and retention, and supports degree planning, orientation, appeals, and academic reviews.

The Associate Director helps implement assessment plans and prepare accreditation materials, including for IACBE. The role also partners with the Institute for Teaching Innovation and faculty on Canvas standards, course templates, course quality, instructional technology, and alignment of learning outcomes and assessments. Additional work includes supporting experiential learning and employer partnerships, communications, events, recruitment, and student outreach. The position teaches undergraduate and/or graduate courses based on qualifications and School needs and participates in curriculum development and course revision.

The position is full-time and exempt, with a stated annual salary range of $75,000–$95,000. Work location is Buffalo, New York; remote work is not available.

Requirements

• Master’s degree in Business, Management, Education, or a related field; doctorate preferred.
• Experience teaching or working in higher education administration, student success, academic operations, learning and development, or instructional design.
• Demonstrated experience with Canvas or other learning management systems.
• Strong project management and organizational skills.
• Excellent communication and relationship-building abilities.
• Ability to work effectively with students, faculty, employers, and external partners.

Nice To Haves

• Doctorate degree.
• Knowledge of accreditation and assessment processes.

Responsibilities

• Support day-to-day academic operations of the School of Business.
• Coordinate course scheduling and instructional planning.
• Assist with faculty and adjunct onboarding; monitor course coverage and faculty assignments.
• Support graduate program implementation and launch activities.
• Coordinate academic policy implementation and student issue resolution.
• Coordinate advising support, monitor student progression and retention indicators, and assist with transfer credit evaluations and degree planning.
• Support student appeals and academic review processes; coordinate orientation and onboarding initiatives.
• Develop and manage student engagement initiatives.
• Support implementation of assessment plans; coordinate assessment artifacts and data collection; maintain assessment calendars and reporting timelines.
• Help prepare materials related to IACBE accreditation and lead continuous improvement efforts.
• Partner with the Institute for Teaching Innovation and faculty to develop and maintain schoolwide Canvas standards and standardized course templates.
• Review course shells for consistency, accessibility, and quality; support faculty in implementing instructional technologies.
• Ensure alignment among course outcomes, assignments, assessments, and accreditation expectations, and improve the digital student experience.
• Support internship and experiential learning initiatives and coordinate student participation in experiential learning opportunities.
• Assist with employer engagement activities, advisory board initiatives, and identifying consulting projects and employer-sponsored experiences.
• Support communications initiatives and student storytelling; assist with School events and recruitment activities.
• Coordinate student ambassador and social media engagement efforts and contribute to marketing and enrollment-support initiatives.
• Teach undergraduate and/or graduate courses based on qualifications and School needs.
• Participate in curriculum development and course revision efforts.
• Support and initiate innovative instructional approaches and experiential learning initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level