Director of Student Success (BHI)

Georgia Department of Revenue•Valdosta, GA

About The Position

The Director of Student Success directs and oversees the division work plan, assigned work, activities, and projects. The role develops, plans, implements, and administers division goals and budgets; coordinates activities with other divisions, departments, and outside agencies; recommends and develops division policies and procedures; and provides leadership to division personnel. The Director advises high-level Technical College System of Georgia staff, develops or contributes to specifications for equipment, systems, or services, prepares requests for proposals, and negotiates vendor proposals. The position establishes and oversees organizational and process structures to provide quality service to internal and external clients, evaluates projects in progress and contract compliance, monitors quality control, conducts presentations and briefings, and participates in community events promoting Wiregrass and the Technical College System of Georgia. The Director also monitors personnel for compliance with TCSG policies and department procedures and coordinates New Student Orientation across all campuses. Other duties may be assigned. The position supports the college’s equity efforts, including recruitment, enrollment, retention, graduation, and placement of students, with particular emphasis on students from underrepresented gender and minority groups, students with disabilities, and nontraditional program participants. Reasonable accommodations may be made for qualified individuals with disabilities. This is a full-time position with a salary of $65,000 per year. The role involves periodic travel between major Wiregrass campuses and satellite sites, regular use of college-owned or personal vehicles, and the possibility of working beyond the normal shift, though not frequently. No exposure to hazardous chemicals or pathogens is foreseen.

Requirements

  • Bachelor’s degree or higher in educational leadership, vocational administration, counseling, or a closely related field, and three years of experience in a secondary, postsecondary, or higher education environment; alternatively, an associate degree in one of those fields and five years of experience in a secondary, postsecondary, or higher education environment.
  • Degrees must be from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education.
  • An equivalent combination of education and job-specific experience may be substituted on a year-over-year basis if it provides the required knowledge, experience, and competencies.
  • The position requires appropriate work experience and appropriate certification and credentials, and the ability to perform each key duty satisfactorily.
  • The posting’s additional minimum-qualifications statement specifies a baccalaureate degree from an accredited college or university and five years of experience in management or the defined departmental area.
  • Candidates offered employment must undergo a thorough background investigation, including criminal history and employment-history reference checks; motor vehicle records or other checks may also be conducted.

Nice To Haves

  • A master’s degree in a closely related field.
  • Willingness to support students from underrepresented gender and minority groups and students with disabilities.

Responsibilities

  • Direct and oversee implementation of the division work plan, assigned work, activities, and projects.
  • Develop, plan, implement, and administer division goals and budgets.
  • Coordinate division activities with other divisions, departments, and outside agencies.
  • Recommend and develop division policies and procedures.
  • Confer with and provide leadership to division personnel.
  • Assist and advise high-level Technical College System of Georgia staff.
  • Develop or participate in writing specifications for equipment, systems, or services.
  • Create requests for proposals and negotiate contract and vendor proposals.
  • Establish and oversee organizational and process structures that provide quality service and delivery for internal and external clients.
  • Review and evaluate projects in progress, contract compliance, and quality control.
  • Conduct presentations and briefings.
  • Participate in community events promoting Wiregrass and the Technical College System of Georgia.
  • Monitor personnel activities to ensure compliance with TCSG policy and department procedures.
  • Coordinate and maintain New Student Orientation efforts across all campuses.
  • Participate fully in equity efforts concerning student recruitment, enrollment, retention, graduation, and placement, with emphasis on nontraditional program participants.
  • Perform other duties as assigned.

Benefits

  • 13 paid holidays.
  • Paid Parental Support Leave.
  • Maternal Birth Leave.
  • Other leave accruals.
  • Options for health and other supplemental benefits.
  • Retirement benefits.
  • May qualify for the Public Service Loan Forgiveness Program.
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