Associate, Delivery (Creative)

DEPT®

15h•Remote

About The Position

We’re looking for an Associate, Delivery who supports the successful execution of projects by helping teams stay organized, on track, and aligned. This role contributes to delivery by maintaining clear documentation, tracking tasks, and ensuring day-to-day project details are accurate and up to date. This role is ideal for someone who is eager to learn how great work gets delivered. You’ll work closely with Delivery leads and cross-functional teams, building foundational skills in project management, team coordination, and operational discipline. You are detail-oriented, reliable, and proactive in supporting the team. You follow established processes, ask questions when things are unclear, and help ensure nothing slips through the cracks. Success in this role means consistently contributing to well-organized, predictable project execution.

Requirements

1-2 years of experience in project coordination, production, or similar environments (internships included)
Strong organizational skills and attention to detail
Clear, concise communication skills
Ability to manage multiple tasks and stay organized under direction
Comfort working within established processes and tools
Comfortable working on fast moving projects
Ability to work with a large breadth of stakeholders
A proactive mindset; willing to ask questions and surface issues early
Eagerness to learn how projects are delivered end-to-end

Nice To Haves

Experience in digital assets or social media assets is a plus
Previous experience in an agency environment preferred

Responsibilities

Support the day-to-day execution of projects by maintaining task lists, timelines, and trackers
Assist in keeping project management tools (e.g. Asana, Jira) accurate and up to date
Track deliverables, dependencies, and milestones to ensure visibility and alignment
Help document requirements, notes, and key project information
Contribute to templates, documentation, and process consistency
Identify and flag potential risks, blockers, or gaps in information to Delivery leads
Track feedback cycles, approvals, and next steps
Help ensure scope and requirements are clearly documented and understood
Asset review and delivery from internal systems to client systems
Follow-up on feedback timelines and needs with clients
Compile feedback from clients and share with internal teams
Monitor progress and identify risks early
Escalate blockers with context and suggested solutions
Track feedback cycles and approvals to keep work moving
Help maintain scope clarity and prevent downstream surprises
Support project hygiene across tools (time tracking, status updates, documentation)
Assist in tracking project progress against plan
Help ensure resourcing and project data is accurate and up to date