Associate Deductions Analyst

Land O'Lakes • Arden Hills, MN

2d • Hybrid

About The Position

Land O'Lakes is hiring an Associate Deductions Analyst to join our Dairy Foods deductions team. This role is located at our Arden Hills, MN Corporate Headquarters with a hybrid work arrangement (Tuesday, Wednesday, and Thursday each week). The position involves collecting invalid deductions, maintaining customer relationships, collaborating with internal and external teams to resolve deductions, and proactively working to reduce future invalid deductions. The analyst will also develop and analyze deduction reports, present findings to internal meetings, and participate in external industry group meetings. Occasional travel is expected.

Requirements

• Bachelor's degree along with up to 1-2 years previous work experience; related experience in lieu of degree may be considered.
• Excel experience with capacity to analyze and improve reporting data.
• Strong people skills and the ability to negotiate with all levels of employees in our customers’ organizations, as well as within the Land O’Lakes organization.
• Excellent interpersonal communication skills - both written and verbal.
• Strong organizational skills dealing with large volumes of deductions, prioritizing deadlines, and making decisions involving significant dollars.
• Ability to enforce corporate goals and guidelines while maintaining customer relations.

Nice To Haves

• PowerBI desired.

Responsibilities

• Collect invalid deductions by contacting customers via phone, email, and customer portals.
• Maintain a positive and profitable customer relationship while adhering to deductions policies.
• Lead and hold brokers and internal sales teams accountable while partnering with them to collect or resolve unjustified deductions.
• Proactively focus on reducing or eliminating future invalid deductions.
• Develop and distribute deduction reports utilizing Excel and Power BI and analyze trends.
• Prepare for and present to internal deduction council meetings.
• Attend and participate in external industry group meetings.

Benefits

• A broad portfolio of benefits to keep you and your family at your best.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level