Associate Deductions Analyst

Land O'Lakes•Arden Hills, MN

3d•Hybrid

About The Position

Land O'Lakes is hiring an Associate Deductions Analyst to join our Dairy Foods deductions team. This role is located at our Arden Hills, MN Corporate Headquarters (Hybrid work arrangement each week Tuesday, Wednesday and Thursday).

Requirements

Bachelor's degree along with up to 1-2 years previous work experience; related experience in lieu of degree may be considered.
Excel experience with capacity to analyze and improve reporting data.
Strong people skills and the ability to negotiate with all levels of employees in our customers’ organizations, as well as within the Land O’Lakes organization.
Excellent interpersonal communication skills - both written and verbal.
Strong organizational skills dealing with large volumes of deductions, prioritizing deadlines, and making decisions involving significant dollars
Ability to enforce corporate goals and guidelines while maintaining customer relations.

Nice To Haves

PowerBI desired.

Responsibilities

Collect invalid deductions by contacting our customers via phone, email, and customer portals.
Maintain a positive and profitable customer relationship while adhering to deductions policies.
Lead and hold brokers and internal sales teams accountable while partnering with them to collect or resolve unjustified deductions.
Proactively focus on reducing or eliminating future invalid deductions.
Develop and distribute deduction reports utilizing Excel and Power BI and analyze trends.
Prepare for and present to internal deduction council meetings.
Attend and participate in external industry group meetings.