Associate Data Center Technician - Onsite

LinkedIn • Hillsboro, OR

2d • Onsite

About The Position

Genesis10 is seeking an Associate Data Center Technician for an onsite, 12-month contract opportunity with a Major Technology Company in Hillsboro, OR. In this role, you will be responsible for troubleshooting failed hard drives and DIMMs, and installing new SSD and NVME hardware into existing servers. You will receive mentorship from level 2 data center technicians and assist them with various server maintenance tasks. This position requires basic server component experience and entry-level Linux troubleshooting skills.

Requirements

• 2 years in a Data Center Engineering Role
• 2 years Linux troubleshooting experience
• 2 years server hardware troubleshooting experience
• Strong verbal and written communication skills
• Sound problem-solving logic and analytical skills
• Ability to work independently and within a team

Nice To Haves

• Experience with ticket systems like JIRA, Salesforce, or ServiceNow
• Certifications such as CompTIA Server, CompTIA Linux, CompTIA A or similar
• Experience with automation and script use (e.g., Python, Bash)
• Familiarity with networking protocols and equipment (e.g., switches, routers)
• Experience using fiber testing equipment and understanding complex network mapping

Responsibilities

• Perform basic hardware diagnostic and troubleshooting of servers, escalating complex issues as necessary
• Troubleshoot basic Linux OS level issues on all servers
• Install new SSDs and NVMEs into existing servers
• Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly
• Troubleshoot and resolve all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.)
• Resolve manually-generated tickets through cross-functional collaboration
• Process all server nodes ready for decommissioning and prepare them for pickup
• Assist with hardware installations that do not fall within the scope of work for quarterly organic growth
• Respond to all system problems on a 24x7 basis and take part in an on-call rotation

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed