Associate Data Center Technician - Onsite

LinkedIn•Manassas, VA

7d•Onsite

About The Position

Genesis10 is seeking an Associate Data Center Technician for an onsite, 12-month contract position with a leading technology firm in Manassas, Virginia. The technician troubleshoots failed hard drives and DIMMs, installs SSD and NVMe hardware in existing servers, and assists senior technicians with server maintenance. The role requires basic server-component experience and entry-level Linux troubleshooting skills to support the stability and performance of enterprise computer systems. The position includes responding to system problems on a 24x7 basis and participating in an on-call rotation. The stated pay range is $22.00–$30.80 per hour.

Requirements

Two years of experience in a data center engineering role.
Two years of Linux troubleshooting experience.
Two years of server hardware troubleshooting experience.
Basic server-component experience and entry-level Linux troubleshooting skills.
Strong verbal and written communication skills.
Sound problem-solving logic and analytical skills.
Ability to work independently and as part of a team.
Attention to detail and strong organizational skills.
Proactive attitude and ability to manage multiple tasks simultaneously.
Ability to adapt to new technologies and processes.
Must be available and ready to work directly as a Genesis10 employee.

Nice To Haves

Experience with ticketing systems such as JIRA, Salesforce, or ServiceNow.
Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+, or similar.
Experience with automation and scripting, such as Python or Bash.
Familiarity with networking protocols and equipment such as switches and routers.
Experience using fiber-testing equipment and understanding complex network mapping.

Responsibilities

Perform basic server hardware diagnostics and troubleshooting, escalating complex issues to Senior Data Center Technicians as needed.
Troubleshoot basic Linux operating-system issues on servers.
Install SSDs and NVMe hardware in existing servers.
Assist engineers with troubleshooting auto-build (Linux Kickstart) nodes that fail to build properly.
Troubleshoot and resolve physical-layer network connectivity issues, including port flapping, ports down, and link issues.
Resolve manually generated tickets through cross-functional collaboration.
Identify, tag, and prepare server nodes for decommissioning.
Assist with hardware installations outside the scope of quarterly organic growth.
Respond to system problems on a 24x7 basis and participate in an on-call rotation.
Assist senior data center technicians with server maintenance tasks.