About The Position

Customer Development (CD) is what we call our Sales organization at Unilever. CD works closely with customers to create and implement joint business plans that deliver value for the customer and company. CD leaders pioneer new products, build categories, and deploy best-in-class retail and shopper capabilities. The Associate Customer Business Manager (ACBM) develops sustained business relationships and drives profitable sales volume for a Unilever Personal Care category at Walmart. The ACBM will exceed sales and share goals while improving return on holistic customer investment, in line with joint business plan targets and customer brand strategies. The ACBM is also responsible for improving in-store and online presence by leading brilliant execution across the extended team of Shopper Marketing, Category Management, Category Insights, Retail Coverage, Customer Finance, Business Development and Supply Chain. Who You Are & What You'll Do You're a born leader: Lead the multifunctional effort with customer counterparts; develop and execute joint business plans; manage NSV and trade investment; manage and lead retail initiatives. You're a strategy guru: Customize corporate marketing and merchandising programs to win with Walmart; Coordinate and manage CD initiatives; Coordinate Joint Business Plans with Walmart You love to win, and have fun doing it: Drive strategic relationships and accelerated growth while operating within approved Trade Marketing parameters driving trade investment efficiency. You're a dot connector: Routinely interface with multiple internal external stakeholders; Balance individual customer needs while ensuring total Market integrity.

Requirements

  • Bachelor’s Degree with 3+ years of Account Management or equivalent management experience required
  • Account Management/Customer management experience within CPG a must
  • Working knowledge of omni-channel capabilities eCommerce capabilities
  • Working knowledge of Nielsen AMPS Consumer POS Data is strongly desired
  • Must be skilled in verbal written communications
  • Must be able to effectively relate with multiple levels of management both internally externally
  • Must be strategic thinker that can work effectively highly collaborative manner Complexity time management challenges
  • Must have strong relationship building management skills

Nice To Haves

  • Walmart or Mass channel experience is a plus
  • Trade Marketing Category Management experience is a plus

Responsibilities

  • Lead the multifunctional effort with customer counterparts
  • Develop and execute joint business plans
  • Manage NSV and trade investment
  • Manage and lead retail initiatives
  • Customize corporate marketing and merchandising programs to win with Walmart
  • Coordinate and manage CD initiatives
  • Coordinate Joint Business Plans with Walmart
  • Drive strategic relationships and accelerated growth while operating within approved Trade Marketing parameters driving trade investment efficiency
  • Routinely interface with multiple internal external stakeholders
  • Balance individual customer needs while ensuring total Market integrity

Benefits

  • Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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