Associate Corporate Security Guard

Wells Fargo • Charlotte, NC

2d • Onsite

About The Position

Wells Fargo is seeking an Associate Corporate Security Guard. In this role, you will support the Corporate Security functional area to safeguard company's premises, assets, employees, visitors, guard entrances, and exits to prevent theft, vandalism, intrusion, or natural hazards; control vehicular and pedestrian access to the facility in compliance with established procedures. You will perform routine customer support, operational and security tasks, patrol, and police premises to protect property and personnel. You will also complete required daily logs and reports, and respond to and resolve alarm system maintenance needs and security situations that arise in the workplace. You will interact with other security guards, internal and external customers, Security Response Center analysts, and vendors in support of basic security responsibilities; and work closely with internal groups to ensure escalation guidelines are followed according to written procedures; and escalate questions not directly addressed by written procedures to the escalation person or groups set forth in the procedures. You will provide quality customer service while enforcing written procedures. You will regularly receive direction from Corporate Security agents and supervisor. You will also initiate work orders, facilitate equipment repairs with vendors, and document the resolution process.

Requirements

• 6+ months of Corporate Security, surveillance and alarm experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
• Valid Armed Security Officer license - NCPPSB
• 21+ years of age

Nice To Haves

• Armed license for a 9 mm firearm
• Experience with Access Control Systems and CCTV Monitor
• Possess a CPR / First Aid Certification
• Basic Microsoft Office skills
• Customer service experience

Responsibilities

• Support the Corporate Security functional area to safeguard company's premises, assets, employees, visitors, guard entrances, and exits to prevent theft, vandalism, intrusion, or natural hazards; control vehicular and pedestrian access to the facility in compliance with established procedures
• Perform routine customer support, operational and security tasks, patrol, and police premises to protect property and personnel
• Complete required daily logs and reports
• Respond to and resolve alarm system maintenance needs and security situations that arise in the workplace
• Interact with other security guards, internal and external customers, Security Response Center analysts, and vendors in support of basic security responsibilities; and work closely with internal groups to ensure escalation guidelines are followed according to written procedures; and escalate questions not directly addressed by written procedures to the escalation person or groups set forth in the procedures
• Provide quality customer service while enforcing written procedures
• Regularly receive direction from Corporate Security agents and supervisor
• Initiate work orders, facilitate equipment repairs with vendors, and document the resolution process

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed