Asset & Wealth Management, Content Marketing Operations, Associate - New York
About The Position
The Asset Management Marketing Group aims to accelerate revenue generation through modern marketing, powering Goldman Sachs Asset Management to be a world class active asset manager. We help develop a fully connected client experience across online and offline channels while aligning data to personalize our client experience, facilitate cross-selling and measure marketing effectiveness. We strive to combine our investment industry knowledge, traditional marketing skills and contemporary command of data, technology, CX, content, and performance marketing to fuel growth for AM. We are hiring a Content Marketing Operations Associate to support the strategy, governance, and operational backbone of content marketing in a regulated asset management environment. This role partners closely with senior stakeholders across marketing, compliance, product, and technology to help define how work gets done, develop materials for governance forums, and continuously improve the systems and processes that enable content at scale. This is a hands-on, high visibility role for someone who can comfortably operate between strategy and execution: analyzing data, supporting governance discussions, and translating decisions into operational outcomes.
Requirements
- 3–5 years of experience in content operations, marketing operations, or workflow/project management.
- Experience in asset management, wealth management, or financial services.
- Strong understanding of content lifecycle management in a regulated environment.
- Experience with workflow or project management tools (e.g., Monday.com, Smartsheet, Workfront, Jira).
- Strong written and presentation skills, including experience preparing senior level materials.
Nice To Haves
- Comfort working with operating model tools and frameworks such as RACI, Agile, or Scrum.
- Exposure to formal project delivery methodologies.
- Project management certifications (e.g., PMP, CSM, or equivalent)
Responsibilities
- Support the evolution of enterprise-wide planning, collaboration, and execution practices, including governance standards, decision frameworks, and accountability expectations.
- Partner with senior stakeholders to help shape materials, insights, and recommendations for governance forums and leadership discussions.
- Prepare executive ready PowerPoint decks, written summaries, and operational updates for cross functional and senior audiences.
- Help structure conversations, working sessions, and decision materials related to governance, workflow, and operating model changes.
- Develop and maintain reporting on operational health and key KPIs (e.g., cycle times, SLAs, rework).
- Ensure processes, workflows, systems, and governance documentation are accurate, current, and clearly articulated.
- Help maintain audit ready records of content approvals, changes, and supporting documentation.
- Support onboarding and training of teams on tools, workflows, and governance expectations.
- Reinforce best practices and standards across teams.
- Analyze performance data to identify risks, bottlenecks, and opportunities for improvement.
- Generate insights and recommendations to improve speed, efficiency, transparency, and scalability.
- Support the implementation of enhancements, including process changes, automation, and operational improvements.
- Partner with managers and stakeholders to help prioritize and execute improvement initiatives.
- Work closely with content, channel, compliance, legal, product, and technology teams.
- Help align stakeholders on requirements, timelines, and process expectations.
- Support coordination of meetings, workshops, and working sessions across complex stakeholder groups.
Benefits
- Discretionary bonus
- Competitive benefits and wellness offerings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
