Associate Community Relations Director

Fieldstone at Chester Springs • Chester Springs, PA

22h • Onsite

About The Position

Associate Community Relations Director is responsible for overseeing community relations initiatives and assisting the Community Relations Director in building and maintaining positive relationships with residents, families, and external partners.

Requirements

• At least one year experience in an administrative sales support role which involved customer service.
• An interest in working with seniors
• Courteous and friendly demeanor
• Superior customer service skills
• Collaborative approach to work
• Detail-oriented
• Exceptional time management and organizational skills

Nice To Haves

• Associate or bachelor’s degree preferred.
• Two to three years of related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Provide support to the Community Relations Director
• Maintain marketing database
• Assist in ensuring model suite(s)/apartment(s) are well maintained and presentable.
• Demonstrate effective telephone skills by producing qualified leads and appointments.
• Prepare residents’ administrative files and coordinate with Business Office.
• Facilitate scheduling of resident assessments.
• Greet resident and family on move-in day and support them through the process.
• Organize, coordinate, and assist in planning marketing events, including weekend events.
• Assist in touring and interviewing prospective residents and their families.
• Coordinate various marketing fulfillment duties and systems including direct mail, packages, letters, catalogs, and other sales literature.
• Perform other duties as assigned

Benefits

• Competitive pay
• Comprehensive benefits (available day one of your first full month of employment)
• Generous PTO package, including your birthday as a paid holiday!
• Medical, dental and vision insurance
• 401k with company match
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree