Associate Community Manager, Encino Oaks HOA

PMP ManagementLos Angeles, CA

About The Position

Property Management Professionals LLC. (PMP) is seeking a motivated, detailed, communicative, and personable professional to join their team as an Associate Community Manager for the Encino Oaks Location. PMP is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. They offer a personalized, boutique level of service to their association clients, backed by the scale and resources of Odevo. PMP is privately owned, locally independent, and committed to elevating the lifestyle experience for the communities they serve. They are one of the fastest growing association management firms in their markets, offering professional growth opportunities and a people-centric culture. The Associate Community Manager will assist Community Managers with multiple administrative responsibilities and duties.

Requirements

  • 1-2 Years of experience in an administrative role
  • Extraordinary customer service skills
  • Exceptional writing and communication skills
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Proficient in reviewing and understanding budgets and financial statements
  • Strong organizational skills
  • An honest, responsible, optimistic, and enjoyable demeanor
  • Excellent computer abilities to navigate our care systems, as well as the Microsoft Office
  • Strong problem-solving skills
  • Basic data-entry and typing skills
  • Basic mathematical abilities
  • Stable employment record
  • Regular, predictable attendance
  • Ability to effectively communicate in a respectful and positive manner

Nice To Haves

  • 4 Year College Degree preferred but not required

Responsibilities

  • Provide extraordinary customer service to homeowners, Board Members, and vendors.
  • Directly assist the Community Manager with community-related tasks.
  • Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
  • Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
  • Communicate and coordinate with third-party vendors.
  • Create monthly newsletters.
  • Assist with the architectural application process.
  • Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary
  • Additional duties as assigned
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