Associate, Commercial Cash Management

CIBC•Toronto, ON

9d•Hybrid

About The Position

CIBC’s Commercial Banking Cash Management team helps businesses reach their full potential by delivering flexible cash management solutions, dedicated business expertise and timely advice to help our clients realize their goals. As an Associate, Cash Management, you’ll join CIBC’s Commercial Banking team to provide support to account teams through client acquisition, relationship management as well as providing transactional support for client specific financing solutions. This is a development role for the Commercial Banking team, providing an opportunity to learn the products, processes, networks and functions to enable and equip you to eventually progress to the Manager role. You’ll act as a key interface to internal partners in order to facilitate initial product installation and ongoing troubleshooting and you will apply product and client knowledge in the development of proposals, ideas and solutions to proactively meet clients’ needs. Your primary role is to support the managers in business development and maintenance of existing customer relationships. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

Demonstrate experience in Excel and Powerpoint, with the ability to evaluate financial information.
Well-developed organizational skills to respond to continually evolving priorities and an aptitude for business development (sales) skills.
A degree/diploma in Commerce or Business Administration with knowledge of cash management products and service offerings.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
Business Banking
Business Development
Client Service
Customer Experience (CX)
Lending
Portfolio Management
Preparation of Financial Reports
Researching
Treasury Management

Nice To Haves

You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Responsibilities

Make an impact in your community and show clients they’re appreciated by engaging in marketing and outreach activities.
Provide continued partnership and support to your clients through understanding their goals and objectives.
Support managers in developing new client relationships through business development activities by leveraging referral sources, existing clients and centers of influence.
Identify potential sales and/or service improvement opportunities.
Work with your team and other internal partners to connect clients with opportunities.
Provide guidance on treasury best practices and cash management solutions to meet your client’s needs.
Proactively assess your clients’ cash management needs, conduct financial statement reviews and assist managers in proposing solutions to meet those needs.
Assess assigned accounts in the pre/post sales cycle, and provide relevant data to the sales team to support account reviews and assist in pricing negotiations.
Conduct industry and client research to contribute to the development of cash management proposals, presentations and pricing strategies.