About The Position

Mile 2 is seeking an Associate Cognitive Systems Engineer to join their innovative team. This role supports U.S. Department of Defense customers and involves analyzing and optimizing complex, fast-moving, and human-centric technical environments. The core mission is to bridge complex technical tools with human workflows, ensuring seamless adoption and leverage of advanced data and software tools for better decision-making. This is achieved through a multidisciplinary, human-machine systems approach to eliminate operational friction and context-switching bottlenecks. The company values Supported Autonomy, Humble Expertise, Success as a Team Effort, and Tangible Results. Mile 2 emphasizes a human-centric approach to hiring, encouraging authenticity and personal touches in applications, and prohibits the use of AI during interviews.

Requirements

  • Ability to obtain a Security Clearance at Secret level, USG CAC, NIPR Access
  • Must be able to work from Mile 2 headquarters in Dayton, OH as well as Wright Patterson AFB as needed.
  • 1 year of professional experience as a Cognitive Systems Engineer, Human Factors Engineer, Engineering Psychologist, or in a closely related technical/operational role.
  • Foundational background in Cognitive Systems Engineering (CSE), data collection methods, and analytical techniques.
  • Proven ability to map complex mental models, assess cognitive workload, and analyze context-switching friction.
  • Experience bridging the gap between highly technical product development teams and non-technical end-users (determining where marketing, training, or workflow redesign is needed).
  • Strong communication skills with the ability to embed with client stakeholders, manage operational expectations, and proactively work projects without heavy supervision.
  • Familiarity with the Department of Defense (DoD), specifically the Air Force Research Laboratory (AFRL) or similar scientific/research defense environments is highly preferred.
  • Effectively communicate orally and in written documentation up, down, and laterally across the organization and to external stakeholders.

Nice To Haves

  • Prior experience working within or supporting DoD clients, specifically USAF or similar military scientific and research environments.
  • Familiarity with or exposure to emerging artificial intelligence toolsets, large language model interfaces, or modern defense data environments (e.g., Genai.mil Agents, Envision, or equivalent platforms).
  • Advanced degree in CSE, Human Factors, Engineering Psychology or a closely related field.
  • Experience with technical writing.
  • Experience working within an integrated digital enablement ecosystem alongside distinct project spokes like technical training/upskilling pipelines and specialized AI development teams.

Responsibilities

  • Applies a Cognitive Systems Engineering (CSE) methodology to analyze and optimize human-system interaction, workflow integration, and usability across complex sociotechnical systems and platforms.
  • Executes Cognitive Task Analysis (CTA), structured subject matter expert interviews, and Knowledge Elicitation (KE) sessions to capture cognitive ground truth and operational friction points.
  • Develops Abstraction Hierarchies, Work Domain Analysis (WDA), and decision-support architectures to define complex operational workflows and data boundaries.
  • Serves as project leads or investigator on multi-disciplinary initiatives, driving technical execution, research integrity, and strategic alignment with stakeholders.
  • Delivers comprehensive CSE systems reports and actionable recommendations to enhance situational awareness, mitigate cognitive overload, and improve decision-making timeliness in high-stakes environments.

Benefits

  • competitive benefits
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