Associate Clinical Account Specialist (Dothan, AL) - Johnson and Johnson MedTech, Electrophysiology

Johnson & Johnson Innovative Medicine • Dothan, AL

22h • Onsite

About The Position

At Johnson & Johnson, health is everything, and their strength in healthcare innovation aims to prevent, treat, and cure complex diseases with smarter, less invasive, and personal solutions. Through their expertise in Innovative Medicine and MedTech, they are uniquely positioned to deliver breakthroughs and profoundly impact health for humanity. The Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke, continually elevating standards of care for patients. The Associate Clinical Account Specialist (ACAS) position is a 6-9 month training program designed for individuals with little to no electrophysiology (EP) experience. Upon successful completion and graduation from this program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS, the individual will be responsible for providing expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment, including The CARTO® System, associated software modules, and RF generator, during case procedures within an assigned geography. The ultimate goal of this role is to meet and/or exceed business goals.

Requirements

• A minimum of Bachelor’s degree is required by the hire date OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate’s degree OR a minimum of 1 year of EP mapping experience with an Associate’s degree is required OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor’s degree is required OR exiting a branch of the US military with an Associate’s degree is required.
• A valid driver’s license issued in the United States.
• The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
• Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
• Advance-level computer skills, and the ability to multitask without the direct oversight of manager required.
• The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required.
• For the ACAS role, work visa sponsorships are not offered and OPT/CPT are not accepted.

Nice To Haves

• Business Behavior
• Customer Centricity
• Customer Effort Score
• Execution Focus
• Goal Attainment
• Innovation
• Market Expansion
• Market Research
• Medicines and Device Development and Regulation
• Product Knowledge
• Sales Engineering
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

Responsibilities

• Attend all portions of the ACAS fellowship training program without exception.
• Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem-solving focus during stressful interactions.
• Respond daily to requests by email and voicemail.
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners.
• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
• Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees