Associate Client Relationship Manager

Freeman•Houston, TX

13d•Hybrid

About The Position

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter. The Associate Client Relationship Manager – Show Organizer Event Logistics is responsible for developing and maintaining relationships with new and existing clients. You will pursue new and repeat business while identifying new and up-selling opportunities while providing clients will a well-rounded planning and service experience. You will be the lead role in the planning and execution of events, providing support, consultation, and high-level logistics coordination. You will execute the event plan in alignment with the client’s budget. This position will support Growth (Sales) under our Show Organizer Event team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 3-4 days per week. This position is based out of Houston, TX.

Requirements

6+ months of related sales, account management, or project management experience
Excellent customer service and organizational skills
Ability to learn multiple internal and external systems
Multi-task multiple events at a time
Working knowledge of all Microsoft software applications

Nice To Haves

Bachelor’s Degree

Responsibilities

Based on location, able to book events up to $1 million annually
Perform outbound sales calls, lead follow-up and sales qualifying
Pursue sales opportunities with new and existing Show Organizer customers
Manages client requirements, expectations, and scope changes per event
Collaborate with other teams to ensure our client success
Primarily sells and produces events in a local market
Travels to show location to manage event from move-in through move-out
Responsible for accurate and timely invoicing to client
Maintains knowledge of all products and service offerings and identify additional lines of business for new and existing clients
Quotes prices and manages budgets
Responds to RFPs &/or RFIs
Creates proposals and contracts
Translates client requirements by working within internal systems to ensure requirements are delivered to the appropriate departments in a timely manner to ensure successful onsite execution
Responsible to maintain and grow partnerships with facilities/venues
Entertains clients as necessary