Associate Client Manager (Consumer Insights)

NielsenIQ • Edison, NJ

8d • Hybrid

About The Position

NIQ is seeking an Associate Client Manager to join their Customer Success team. This role involves partnering with customers to set objectives, build strong relationships, and understand client business issues within their industry. The Associate Client Manager will leverage NielsenIQ solutions and industry knowledge to conduct advanced analyses, provide proactive insights, and deliver action-oriented recommendations through client presentations. The role also focuses on driving strategic thought leadership, identifying opportunities for increased partnership, facilitating clear day-to-day communications, and ensuring on-time delivery of solutions to achieve forecasted revenue. Collaboration with internal partners is key to ensure work aligns with customer business objectives.

Requirements

• 3+ years of industry related experience – CPG, Retail, market research, analytics or consulting.
• Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities.
• Skilled at managing complex client relationships and solving problems effectively.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment.
• College/University Undergraduate or Master’s degree.
• You are flexible and easily adapt in a dynamic work environment.
• You have a can-do attitude and are able to tell a story using data.
• You are the first to recognize an opportunity, then turn it into a solution.
• Curiosity, communication, and critical thinking drive your work.
• You are comfortable working with complex customer relationships and issue resolution.
• You are creative in leveraging existing data sources to answer tough questions.

Nice To Haves

• Familiarity with NielsenIQ (or similar) platforms, syndicated data, and retail measurement tools is highly desirable.
• Category Management experience preferred.

Responsibilities

• Partner with customers to set objectives that drive business impact and maximum client value.
• Build and maintain strong relationships and deep expertise with adaptability, urgency, and positivity.
• Develop a consultative approach to client business issues, understanding the industry and client challenges.
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses.
• Provide clear proactive insights and action-oriented recommendations.
• Lead client presentations with proactive insights and action-oriented recommendations.
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners.
• Facilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation.
• Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them.
• Understand client structure and organization.
• Ensure on-time delivery of solutions to achieve forecasted revenue on-time.
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome.

Benefits

• Flexible working environment
• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
• Industry-leading parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree