A&E Associate Client Advocate

WTW•Chicago, IL

2d•$90,000 - $120,000•Hybrid

About The Position

Willis A&E is a specialized practice within WTW Construction, the leading construction insurance broker in North America. Willis A&E serves more than 400 architecture and engineering design professional firms across North America, providing industry-specific risk management, insurance, claims advocacy, and consulting services tailored to the unique needs of design professionals. This is a unique opportunity to join a highly specialized and respected team that combines deep industry expertise with the resources and capabilities of one of the world's leading professional services organizations. The Associate Client Advocate (ACA) is an entry-level position designed for individuals interested in building a long-term career in insurance brokerage, risk management, and client service. The ACA will support Client Advocates and other members of the Willis A&E team in delivering exceptional service and innovative solutions to our design professional clients. Unlike many entry-level positions, this role includes a comprehensive training program designed to provide a strong foundation in the insurance products, risk management services, claims advocacy capabilities, and consulting resources that Willis A&E delivers to architecture and engineering firms throughout North America. The ACA will gain broad exposure to client service, insurance program design, risk management strategies, carrier relationships, proposal development, policy administration, and claims support while working alongside experienced industry professionals. Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Requirements

Strong academic performance and a willingness to learn.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Attention to detail and organizational skills.
Initiative, curiosity, and a collaborative mindset.
Interest in business, insurance, risk management, construction, architecture, engineering, finance, or related disciplines.

Responsibilities

Support Client Advocates in servicing and retaining a portfolio of architecture, engineering, and environmental consulting clients.
Assist with the preparation of renewal strategies, proposals, presentations, and client communications.
Coordinate policy administration activities, including issuance, endorsements, certificates, and documentation.
Assist with the collection, organization, and analysis of underwriting and exposure information.
Support interactions with insurance carriers and broker partners to help secure favorable outcomes for clients.
Participate in client meetings, training sessions, and industry events to gain knowledge of the design professional marketplace.
Assist with claims advocacy and risk management initiatives as needed.
Maintain accurate client records and ensure compliance with internal procedures and regulatory requirements.
Contribute to special projects and operational initiatives that support the continued growth of the Willis A&E practice.

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program
Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Qualified contributory pension plan (if eligible)
401(k) plan with annual nonelective company contribution
Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.